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Customer Q&A

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  • Product Information(32)
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Q

Hello, does it Support hdmi-cec? (Signals from TV will be forwarded to the Box)

By AJ Dec-04/2018 09:58:28

A


Hello AJ,

   


Sorry, no.

Q

Does It support two monitors at the same time? (for extend the desktop area) with the 2 HDMI ports?

By Diogo Nov-29/2018 02:36:53

A

Hello Diogo,

Yes,it can support two monitors at the same time

Q

Is it possible to upgrade RAM? Switch from 4GB to 8GB ...

By Felipe Ferreira Nov-27/2018 00:12:09

A


Hello Felipe,


    4G DDR4 RAM + 64G ROM

Q

do you have this in windows 7?

By cal Nov-25/2018 12:02:30

A

Hello Cal, 
No ,I am sincerely sorry that it does not .

Q

does it come with pre installed windows ?

By jasha Nov-22/2018 10:30:18

A

Hello Jasha, 

Thank you for your inquiry.

Yes, the windows is installed.

Q

Hi there! 1. Is 2280 formfactor suitable for SSD? 2. Do both of extension slots (SSD and HDD) work simultaneously? 3. Is there any limitation for SSD or HDD extensions volume? If I place SSD of 2 TB and HDD of 2 TB, would be all of the 2 TB + 2 TB available in Windows?

By Aleksandr Nov-08/2018 11:18:39

A

Hello Aleksandr,

For your issue, please kindly note:

1. It does not support 2280 only supports 2242 size SSD.

2. Yes,it can.

3. SSD or HDD expansion: HDD up to 2 TB, SSD up to 1T.


Q

I HAVE A 3 TB EXTERNAL HARD DISK DRIVE. CAN IT BE USED WITH THE TV BOX?

By CHAD Sep-27/2018 20:29:58

A

Hello CHAD, 

Thank you for your inquiry.  

Yes,it is ok.

Q

WILL A EXTERNAL HDD FIT INSIDE IT AND CONNECT TO IT?

By CHAD Sep-27/2018 20:26:54

A

Hello CHAD, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Hi. Can you connect to a smart TV through the HDMI port?

By Gustavo Sep-18/2018 19:31:37

A

Hello Gustavo, 

Thank you for your inquiry.

Yes, you can connect to a smart TV through the HDMI port.

Q

This mini pc has supported wireless keyboard and mouse ???

By Sourav Aug-30/2018 13:51:05

A

Hello Sourav,


Yes,it supports wireless keyboard and mouse.

Q

Hello, does it Support hdmi-cec? (Signals from TV will be forwarded to the Box)

By AJ Dec-04/2018 09:58:28

A


Hello AJ,

   


Sorry, no.

Q

Does It support two monitors at the same time? (for extend the desktop area) with the 2 HDMI ports?

By Diogo Nov-29/2018 02:36:53

A

Hello Diogo,

Yes,it can support two monitors at the same time

Q

Is it possible to upgrade RAM? Switch from 4GB to 8GB ...

By Felipe Ferreira Nov-27/2018 00:12:09

A


Hello Felipe,


    4G DDR4 RAM + 64G ROM

Q

do you have this in windows 7?

By cal Nov-25/2018 12:02:30

A

Hello Cal, 
No ,I am sincerely sorry that it does not .

Q

does it come with pre installed windows ?

By jasha Nov-22/2018 10:30:18

A

Hello Jasha, 

Thank you for your inquiry.

Yes, the windows is installed.

Q

Hi there! 1. Is 2280 formfactor suitable for SSD? 2. Do both of extension slots (SSD and HDD) work simultaneously? 3. Is there any limitation for SSD or HDD extensions volume? If I place SSD of 2 TB and HDD of 2 TB, would be all of the 2 TB + 2 TB available in Windows?

By Aleksandr Nov-08/2018 11:18:39

A

Hello Aleksandr,

For your issue, please kindly note:

1. It does not support 2280 only supports 2242 size SSD.

2. Yes,it can.

3. SSD or HDD expansion: HDD up to 2 TB, SSD up to 1T.


Q

I HAVE A 3 TB EXTERNAL HARD DISK DRIVE. CAN IT BE USED WITH THE TV BOX?

By CHAD Sep-27/2018 20:29:58

A

Hello CHAD, 

Thank you for your inquiry.  

Yes,it is ok.

Q

WILL A EXTERNAL HDD FIT INSIDE IT AND CONNECT TO IT?

By CHAD Sep-27/2018 20:26:54

A

Hello CHAD, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Hi. Can you connect to a smart TV through the HDMI port?

By Gustavo Sep-18/2018 19:31:37

A

Hello Gustavo, 

Thank you for your inquiry.

Yes, you can connect to a smart TV through the HDMI port.

Q

This mini pc has supported wireless keyboard and mouse ???

By Sourav Aug-30/2018 13:51:05

A

Hello Sourav,


Yes,it supports wireless keyboard and mouse.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi. can I Install Linux on it? thanks.

By christian Aug-27/2018 08:13:28

A

Hello Christian, 
System: Linux,Windows 10,Windows 8.

It has Linux on it

Let me know if you need any help.