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Customer Questions

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Q

Hello, does it Support hdmi-cec? (Signals from TV will be forwarded to the Box)

By AJ Dec-04/2018 09:58:28

A
Hello AJ,   Sorry, no.
Q

Does It support two monitors at the same time? (for extend the desktop area) with the 2 HDMI ports?

By Diogo Nov-29/2018 02:36:53

A
Hello Diogo,Yes,it can support two monitors at the same time
Q

Is it possible to upgrade RAM? Switch from 4GB to 8GB ...

By Felipe Ferreira Nov-27/2018 00:12:09

A
Hello Felipe,    4G DDR4 RAM + 64G ROM
Q

do you have this in windows 7?

By cal Nov-25/2018 12:02:30

A
Hello Cal, No ,I am sincerely sorry that it does not .
Q

does it come with pre installed windows ?

By jasha Nov-22/2018 10:30:18

A
Hello Jasha, Thank you for your inquiry.Yes, the windows is installed.
Q

Hi there! 1. Is 2280 formfactor suitable for SSD? 2. Do both of extension slots (SSD and HDD) work simultaneously? 3. Is there any limitation for SSD or HDD extensions volume? If I place SSD of 2 TB and HDD of 2 TB, would be all of the 2 TB + 2 TB available in Windows?

By Aleksandr Nov-08/2018 11:18:39

A
Hello Aleksandr,For your issue, please kindly note:1. It does not support 2280 only supports 2242 size SSD.2. Yes,it can.3. SSD or HDD expansion: HDD up to 2 TB, SSD up to 1T.
Q

I HAVE A 3 TB EXTERNAL HARD DISK DRIVE. CAN IT BE USED WITH THE TV BOX?

By CHAD Sep-27/2018 20:29:58

A
Hello CHAD, Thank you for your inquiry.  Yes,it is ok.
Q

WILL A EXTERNAL HDD FIT INSIDE IT AND CONNECT TO IT?

By CHAD Sep-27/2018 20:26:54

A
Hello CHAD, Thank you for your inquiry.  Yes,it is ok.
Q

Hi. Can you connect to a smart TV through the HDMI port?

By Gustavo Sep-18/2018 19:31:37

A
Hello Gustavo, Thank you for your inquiry.Yes, you can connect to a smart TV through the HDMI port.
Q

This mini pc has supported wireless keyboard and mouse ???

By Sourav Aug-30/2018 13:51:05

A
Hello Sourav,Yes,it supports wireless keyboard and mouse.