All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(5)
  • Product Information(2)
  • Stock Status(1)
  • Payment
  • About Shipping(2)
  • Others
Q

Ready stock?

By Chris Jan-06/2019 07:39:47

A

Hello Chris,
It is in stock.

Q

Hello, what bluetooth module cable (with microphone) can I use with the KZ ZS10?

By Jordy Jun-07/2018 18:47:40

A

Hello Jordy,

The Bluetooth cable for the ZS10 is the same as the Bluetooth cable for the ZST/ES3/ED12/ES4 models.

Q

Its possible to change or buy , from cable Type C ? How cost ? Or, where buy models with cable Type C , how where this site ? thanks

By Nelson May-13/2018 14:15:47

A

Hello Nelson,

You may check this item.

https://www.gearbest.com/earbud-headphones/pp_1257022.html?wid=1433363

Q

can you guys declare the value of 20usd instead of 43usd?

By overkaz May-04/2018 10:24:35

A

Hi Overkaz,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


Q

Is there any import duty involved.

By Ankit Apr-26/2018 19:28:53

A

Hello Ankit,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Hello, what bluetooth module cable (with microphone) can I use with the KZ ZS10?

By Jordy Jun-07/2018 18:47:40

A

Hello Jordy,

The Bluetooth cable for the ZS10 is the same as the Bluetooth cable for the ZST/ES3/ED12/ES4 models.

Q

Its possible to change or buy , from cable Type C ? How cost ? Or, where buy models with cable Type C , how where this site ? thanks

By Nelson May-13/2018 14:15:47

A

Hello Nelson,

You may check this item.

https://www.gearbest.com/earbud-headphones/pp_1257022.html?wid=1433363

Q

Ready stock?

By Chris Jan-06/2019 07:39:47

A

Hello Chris,
It is in stock.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

can you guys declare the value of 20usd instead of 43usd?

By overkaz May-04/2018 10:24:35

A

Hi Overkaz,

Unfortunately we cannot declare goods at a lower value than what the item is truly worth. We are sorry for this inconvenience. 


We regret that we cannot under declare goods due to customs laws or guarantee that our customers will not have to pay import tax. However, we will always strive to ensure that customers do not incur further costs and will always choose the best shipping solution possible for the destination country that the customer has chosen.


Please refer to our shipping and handling terms and conditions, here: http://www.gearbest.com/about/terms-and-conditions.html


Q

Is there any import duty involved.

By Ankit Apr-26/2018 19:28:53

A

Hello Ankit,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!