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Customer Questions & Answers

  • All(9)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

do you have stylus pen?

By piyapark Sep-27/2018 14:37:20

A

Hello Piyapark,


Note: The keyboard and stylus in the picture are not included.


Please refer to this link https://www.gearbest.com/tablet-accessories-c_12000/

If there are available  stylus pens for this item, you can find via this link.

Q

can u make a regular phone call from this device?

By er Jun-06/2018 18:58:21

A

Dear Er,


Yes, you can make a regular phone call with this item.

Q

Can i use stylus pen only for painting or i can use stylus pen for play games?

By matej May-08/2018 12:41:27

A

Hello Matej,

Note: The keyboard and stylus in the picture are not included.


   


Q

is it possible to install WIN 10 on the andro¨d version of the tablet ?

By Bouqué Philippe May-03/2018 11:37:17

A

Dear Bouqué,


OS: Android 7.1 

Sorry, you can not install windows 10.

Q

Is the rear camera 1.3 MP or 13 MP ?

By DanCon Apr-30/2018 18:47:18

A

Hello DanCon,

Camera

Camera type: Dual cameras (one front one back) 
Back camera: 13.0MP (with flash light and auto focus 
Front camera: 3.0MP    


Q

it is a free shipping to Barbados?

By Emmanuel Apr-22/2018 18:35:46

A

Hello Emmanuel,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

It has a screen protector?

By Emmanuel Apr-22/2018 18:32:14

A

Hello Emmanuel, 

Package Contents

Tablet PC: 1 
EU Plug Power Adapter: 1 
USB Cable: 1 
User Manual (Chinese - English): 1    

There is no screen protector.

Let me know if you need any help.

Q

Hello, are international language avalaibles or only chinese and english?

By fpippo Apr-18/2018 09:07:53

A

Hello fpippo, 

Thank you for your inquiry.

Languages support : Burmese, Arabic, Persian, Hebrew, Korean, Simplified Chinese, Traditional Chinese, Spanish (America), French, Polish, Portuguese (Brazil), Romanian, Vietnamese, Turkish, Odia, Urdu, Bengli, Nepali, Thai, Burmese, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Indonesian, Malay, German, English (India), English (United Kingdom), English (United States), Spanish, Czech, Russian, Ukrainian, Hindi, Marathi, Bengli, Gujarati

Q

Is there a keyboard in the set with the device?

By Jacek Apr-16/2018 14:43:23

A

Hello Jacek,

We are sincerely sorry that there is no the keyboard for the item.Hope you may understand us.

Package Contents:

Tablet PC: 1 

EU Plug Power Adapter: 1 
USB Cable: 1 
User Manual (Chinese - English): 1    


Q

can u make a regular phone call from this device?

By er Jun-06/2018 18:58:21

A

Dear Er,


Yes, you can make a regular phone call with this item.

Q

Can i use stylus pen only for painting or i can use stylus pen for play games?

By matej May-08/2018 12:41:27

A

Hello Matej,

Note: The keyboard and stylus in the picture are not included.


   


Q

is it possible to install WIN 10 on the andro¨d version of the tablet ?

By Bouqué Philippe May-03/2018 11:37:17

A

Dear Bouqué,


OS: Android 7.1 

Sorry, you can not install windows 10.

Q

Is the rear camera 1.3 MP or 13 MP ?

By DanCon Apr-30/2018 18:47:18

A

Hello DanCon,

Camera

Camera type: Dual cameras (one front one back) 
Back camera: 13.0MP (with flash light and auto focus 
Front camera: 3.0MP    


Q

it is a free shipping to Barbados?

By Emmanuel Apr-22/2018 18:35:46

A

Hello Emmanuel,

You can see the shipping cost and delivery time during the checkout. 


Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.


The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  


Q

It has a screen protector?

By Emmanuel Apr-22/2018 18:32:14

A

Hello Emmanuel, 

Package Contents

Tablet PC: 1 
EU Plug Power Adapter: 1 
USB Cable: 1 
User Manual (Chinese - English): 1    

There is no screen protector.

Let me know if you need any help.

Q

Hello, are international language avalaibles or only chinese and english?

By fpippo Apr-18/2018 09:07:53

A

Hello fpippo, 

Thank you for your inquiry.

Languages support : Burmese, Arabic, Persian, Hebrew, Korean, Simplified Chinese, Traditional Chinese, Spanish (America), French, Polish, Portuguese (Brazil), Romanian, Vietnamese, Turkish, Odia, Urdu, Bengli, Nepali, Thai, Burmese, Punjabi, Assamese, Tamil, Telugu, Kannada, Malayalam, Indonesian, Malay, German, English (India), English (United Kingdom), English (United States), Spanish, Czech, Russian, Ukrainian, Hindi, Marathi, Bengli, Gujarati

Q

Is there a keyboard in the set with the device?

By Jacek Apr-16/2018 14:43:23

A

Hello Jacek,

We are sincerely sorry that there is no the keyboard for the item.Hope you may understand us.

Package Contents:

Tablet PC: 1 

EU Plug Power Adapter: 1 
USB Cable: 1 
User Manual (Chinese - English): 1    


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

do you have stylus pen?

By piyapark Sep-27/2018 14:37:20

A

Hello Piyapark,


Note: The keyboard and stylus in the picture are not included.


Please refer to this link https://www.gearbest.com/tablet-accessories-c_12000/

If there are available  stylus pens for this item, you can find via this link.