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Customer Q&A

  • All(11)
  • Product Information(8)
  • Stock Status
  • Payment(2)
  • About Shipping(1)
  • Others
Q

The electric motors are brushless? If so, why ypu don't say it in the specifications? There are instructions on the pakage? Thank you.

By Jesus A.Serrano Feb-26/2019 10:10:45

A

Hello Jesus,

It is brushless.

Q

Hello, I have a XIAOMI Redmi 6A smartphone. Can it connect to the camera in order to be able to see what the camera is recording at the moment with my phone

By Apostolos Jan-29/2019 13:15:42

A

Hello Apostolos, 
Thanks for your inquiry.

Yes it is compatible with XIAOMI Redmi 6A smartphone.

Q

Is there a way to charge multiple batteriejs at the same time with a hobby charger and a balance board?

By Hamp Jan-01/2019 20:38:47

A

Hello Hamp,

Please note that multiple charges can damage the battery.


Let me know if you need any further assistance. 


Q

Is Remote Controller included in the package? Or can only smart phone be used to control the drone?

By David Dec-17/2018 14:22:51

A

Hello David,


Remote Controller is included in the package.

Q

Can I reduce the price with points?

By Zibi Dec-14/2018 15:03:19

A

Hello Zibi,


Yes, you can use points as a discount at the time of purchase.


Q

does the drone with one battery come with a radio reciever and a battery

By wikus Nov-18/2018 13:46:00

A

Hello Wikus, 
The drone has the battery ,but the transmitter does not contain the battery .

Q

Respected sir do ship the item to INDIA ? Item showing it is shippable to INDIA. If hold by custom money will be refunded ?

By BANAJIT PATHAK Nov-15/2018 14:26:39

A

Hello BANAJIT, 
Thanks for your inquiry.

Yes we can ship it to India.

Q

Hello, do I need smartphone with 5GHz wifi to be able to see what the camera is recording at the moment? My smartphone supports only 2.4GHz wifi.

By Przemek Nov-03/2018 09:11:26

A

Hello Przemek,


You need to use a mobile phone that supports 5G band WiFi.

Q

2 batteries means 2 extra battery or Total 2 batteries including quadcopters bettery?

By Dipesh Aug-30/2018 20:26:46

A

Hello Dipesh,

There are two batteries, one is Built-in, the other is extra.

Package Contents: 1 x RC Drone ( Built-in Battery ), 1 x Battery, 1 x Transmitter, 4 x CW Propeller, 4 x CCW Propeller, 1 x USB Cable, 1 x Charge Box

Q

With or without câmera ?

By Caio Aug-08/2018 14:52:01

A

Hello Caio, 
This item has camera .

Q

The electric motors are brushless? If so, why ypu don't say it in the specifications? There are instructions on the pakage? Thank you.

By Jesus A.Serrano Feb-26/2019 10:10:45

A

Hello Jesus,

It is brushless.

Q

Hello, I have a XIAOMI Redmi 6A smartphone. Can it connect to the camera in order to be able to see what the camera is recording at the moment with my phone

By Apostolos Jan-29/2019 13:15:42

A

Hello Apostolos, 
Thanks for your inquiry.

Yes it is compatible with XIAOMI Redmi 6A smartphone.

Q

Is there a way to charge multiple batteriejs at the same time with a hobby charger and a balance board?

By Hamp Jan-01/2019 20:38:47

A

Hello Hamp,

Please note that multiple charges can damage the battery.


Let me know if you need any further assistance. 


Q

Is Remote Controller included in the package? Or can only smart phone be used to control the drone?

By David Dec-17/2018 14:22:51

A

Hello David,


Remote Controller is included in the package.

Q

does the drone with one battery come with a radio reciever and a battery

By wikus Nov-18/2018 13:46:00

A

Hello Wikus, 
The drone has the battery ,but the transmitter does not contain the battery .

Q

Hello, do I need smartphone with 5GHz wifi to be able to see what the camera is recording at the moment? My smartphone supports only 2.4GHz wifi.

By Przemek Nov-03/2018 09:11:26

A

Hello Przemek,


You need to use a mobile phone that supports 5G band WiFi.

Q

2 batteries means 2 extra battery or Total 2 batteries including quadcopters bettery?

By Dipesh Aug-30/2018 20:26:46

A

Hello Dipesh,

There are two batteries, one is Built-in, the other is extra.

Package Contents: 1 x RC Drone ( Built-in Battery ), 1 x Battery, 1 x Transmitter, 4 x CW Propeller, 4 x CCW Propeller, 1 x USB Cable, 1 x Charge Box

Q

With or without câmera ?

By Caio Aug-08/2018 14:52:01

A

Hello Caio, 
This item has camera .

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can I reduce the price with points?

By Zibi Dec-14/2018 15:03:19

A

Hello Zibi,


Yes, you can use points as a discount at the time of purchase.


Q

Do you sell with cash on delivery? I ask this because I have just been scammed. I definitely want to buy the mjx bugs b5wwifi

By Tim Tenison Jul-17/2018 14:14:08

A

Hello Tim,

 

Gearbest do not accept  cash on delivery,but accepts the following safe and secure payment methods:

1. PayPal

2. Credit card via PayPal

3. Wire transfer

4. Western Union

5. Boleto Bancario via Ebanx


Available payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. 


If you would like to pay by wire transfer or Western Union, please contact us for further details.


Q

Respected sir do ship the item to INDIA ? Item showing it is shippable to INDIA. If hold by custom money will be refunded ?

By BANAJIT PATHAK Nov-15/2018 14:26:39

A

Hello BANAJIT, 
Thanks for your inquiry.

Yes we can ship it to India.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!