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Customer Q&A

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Q

If the wifi or internet goes down, will the device connected ramain power or the power will go off if there is no internet connection any more. Thank you.

By Aleksander Nov-24/2018 18:58:29

A

Hello Aleksander, 
Thanks for your inquiry.

If the device is disconnected, only the switch can be controlled manually.

Q

Does this item supports the DS18B20 Waterproof Temperature sensor?

By Stelios Oct-30/2018 16:38:01

A

Hello Stelios,

Please note that the Sonoff POW Rev2 does not support the DS18B20 waterproof temperature sensor. The Sonoff TH10/16 supports the temperature and humidity sensor.


Let me know if you need any further assistance. 


Q

Hi, is there a sonoff model that would allow to dim LEDs by any chance?

By Lude May-07/2018 07:23:46

A

Hello Lude,


No, sorry.

Q

If the wifi or internet goes down, will the device connected ramain power or the power will go off if there is no internet connection any more. Thank you.

By Aleksander Nov-24/2018 18:58:29

A

Hello Aleksander, 
Thanks for your inquiry.

If the device is disconnected, only the switch can be controlled manually.

Q

Does this item supports the DS18B20 Waterproof Temperature sensor?

By Stelios Oct-30/2018 16:38:01

A

Hello Stelios,

Please note that the Sonoff POW Rev2 does not support the DS18B20 waterproof temperature sensor. The Sonoff TH10/16 supports the temperature and humidity sensor.


Let me know if you need any further assistance. 


Q

Hi, is there a sonoff model that would allow to dim LEDs by any chance?

By Lude May-07/2018 07:23:46

A

Hello Lude,


No, sorry.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!