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Customer Questions

  • All(16)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(2)
Q

How about NFC?

By Whylldson Araujo Sep-03/2018 11:05:19

A
Hello Whylldson, Thank you for your inquiry.Sorry, it does not support NFC.
Q

i plan to buy mobile for that what about service centres

By sathiskumar Jul-19/2018 11:18:42

A
Hello Sathiskumar, Thanks for your inquiry.Here are the network frequencies the item can work:2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B8 900MHz 4G LTE: FDD B1 2100MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B7 2600MHz,FDD B8 900MHz
Q

does it have geomagnetic sensor or compass?

By eirini Jul-09/2018 21:17:34

A
Hello Eirini,Yes, it has geomagnetic sensor or compass.
Q

Hello, is there any cover/case for this phone? And if there is, where can I buy it?

By Miguel Brites Jul-03/2018 14:02:48

A
Hello Miguel,Yes,  please feel free to order it. Package ContentsBack Case : 1 Cell Phone: 1 English Manual : 1 OTG Cable: 1 Power Adapter: 1 Screen Protector: 1 SIM Needle: 1 USB Cable: 1    
Q

is the back cover made of plastic?

By ontiretse Jun-28/2018 02:51:30

A
Hello Ontiretse, This item bacl cover is made of ABS+PC .
Q

Hi, Is there any notification light at the front? Thank you

By Jules Jun-23/2018 17:24:01

A
Hello Jules,We are sorry that there is no notification light at the front.
Q

Does it ship to Greece?

By Entri Jun-10/2018 14:15:03

A
Hello Entri, Thanks for your inquiry.The item can be shipped to Greece.
Q

hello Is there a way to help me to avoid customs in my cuntry Morocco?

By abdelwahed Jun-09/2018 02:32:56

A
Hello Abdelwahed,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

Can you swipe to unlock, not using finger print and facial recognition?

By terry Jun-08/2018 19:50:41

A
Dear Terry,Sorry, you can not swipe to unlock.It supports finger print and facial recognition.
Q

warranty information and sipping charge

By sakir malik Jun-07/2018 02:50:26

A
Hello Sakir,You can see the shipping cost and delivery time during the checkout. Simply add the items you wish to purchase to your cart and select your delivery country. The available shipping methods and cost will then be displayed.The delivery cost depends on the shipping method chosen, along with other factors such as weight, shipping time and the destination country.  Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html