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Customer Questions

  • All(70)
  • Product Information(46)
  • Stock Status(3)
  • Payment
  • About Shipping(12)
  • Others(8)
Q

do you have this product in stock now?

By May Oct-20/2018 03:06:37

A
Hello May,Yes, we have stock, please feel free to order it. Best Regards
Q

if I buy this phone can it work in Barbados

By Andre Oct-11/2018 21:21:35

A
Hello Andre,All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.
Q

how long time does it take to arrive into Peru? in the unregistred shipment?

By Michael Sanchez Oct-09/2018 15:29:19

A
Hello Michael,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Can you put a lower price on my phone when shipping to me.

By Michelle Oct-05/2018 11:04:11

A
Hello Michelle,According to customs regulations, we can not declare a lower invoice amount or declare the item as a gift.Unfortunately, we have no control over these regulations and potential import duties.To know more about the tax, consult our F.A.Q and the terms and conditions in the links below:http://www.gearbest.com/about/faq.html (See Taxes and Fees)http://www.gearbest.com/about/terms-and-conditions.html
Q

in stock?

By coelhitos Oct-03/2018 12:37:01

A
Hello Coelhitos, Thank you for your inquiry.  Yes,it is in stock.
Q

Hello. Is this a global version? may i use him in Europe?

By Alex Oct-02/2018 08:50:56

A
Hello Alex,Yes, it is Global Version, please feel free to order it. Best Regards
Q

S2 support radio FM ?

By polo Sep-25/2018 12:33:25

A
Hello polo,FM radio: No     
Q

Does Redmi S2 have Corning gorilla glass?

By Anthony Di Ciero Sep-18/2018 02:23:54

A
Hello Anthony,Sorry, it does not have  Corning gorilla glass.
Q

how long will the phone take in the india

By vishhuuu Sep-17/2018 03:51:48

A
Hello Vishhuuu,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

how long does it take to send to Ireland

By sean Sep-04/2018 21:03:45

A
Hello Sean,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html