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Customer Questions & Answers

  • All(31)
  • Product Information(23)
  • Stock Status(2)
  • Payment
  • About Shipping(4)
  • Others(1)
Q

Does it need to be charged?

By Prescilla Dec-04/2018 02:56:47

A

Hello Prescilla,

No, it does not.

Q

I'm unable to buy this. Says product doesn't ship to selected country. I'm from India

By akshay Dec-02/2018 15:28:04

A

Hello Akshay,


We can ship it to India.

Please check it again.

Q

I tried to buy this watch but it says doesn't ship to India during checkout. Is this due to the sale going on recently?

By Abhijit Nov-30/2018 16:59:16

A

Hello Abhijit, 

Thank you for your inquiry.  

We have verified this problem and it can be sent to India.

Q

Does it has pedometer function Does it has pedometer function

By Sarma TS Nov-30/2018 16:28:23

A

Hello Sarma,


It has a pedometer function.

Q

Hi it says lenovo watch 9 wristband so is it wristband only or will I be getting the watch also.?

By Sagar Nov-28/2018 17:26:13

A

Hello Sagar, 
This item is Lenovo Watch 9 Smartwatch .

It contains : 1 x Smart Watch, 1 x Chinese User Manual .

Q

It is waterproof or not

By devik sonani Nov-22/2018 17:34:53

A

Hello Devik, 
No ,I am sincerely sorry that it is not .

Q

is this international version ?

By Naveen Nov-22/2018 15:13:24

A

Hello Naveen,

We are sorry that this is not an international version.


Let me know if you need any further assistance. 


Q

Will I get a warranty in India...?

By V!VEK RATHOD Nov-22/2018 03:58:06

A

Hello V!VEK, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

can I get shipping to this pinode in India 56314

By Akshay Jay Nov-18/2018 21:31:58

A

Hello Akshay,

We are pleased to inform you that we can ship all over the world, including your country.


Q

hy there, how many days it will take to reach Karnataka in India

By harshith naik Nov-18/2018 14:33:34

A

Hello Harshith,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Does it need to be charged?

By Prescilla Dec-04/2018 02:56:47

A

Hello Prescilla,

No, it does not.

Q

Does it has pedometer function Does it has pedometer function

By Sarma TS Nov-30/2018 16:28:23

A

Hello Sarma,


It has a pedometer function.

Q

Hi it says lenovo watch 9 wristband so is it wristband only or will I be getting the watch also.?

By Sagar Nov-28/2018 17:26:13

A

Hello Sagar, 
This item is Lenovo Watch 9 Smartwatch .

It contains : 1 x Smart Watch, 1 x Chinese User Manual .

Q

It is waterproof or not

By devik sonani Nov-22/2018 17:34:53

A

Hello Devik, 
No ,I am sincerely sorry that it is not .

Q

is this international version ?

By Naveen Nov-22/2018 15:13:24

A

Hello Naveen,

We are sorry that this is not an international version.


Let me know if you need any further assistance. 


Q

Will I get a warranty in India...?

By V!VEK RATHOD Nov-22/2018 03:58:06

A

Hello V!VEK, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

Is it compatible with iOS 12.0.1 iphone SE device

By Mahesh Nov-17/2018 01:35:35

A

Hello Mahesh, 
Yes,it is.

Q

it has a display or a like a simple watch?

By Aditya Panchal Nov-15/2018 18:41:42

A

Hello Aditya,


It has not a display .

Q

its waterproof or water resistant

By Vicky Kumar Nov-13/2018 21:11:53

A

Hello Vicky,


It is not waterproof.

Q

does this watch have heart monitor

By stefanos pipilas Nov-13/2018 12:05:40

A

Hello stefanos, 
Sorry,it does not have.

Q

Why can't i buy it. There is nowhere buy button. I am sending this from greece. Thank you

By Ioannis May-07/2018 19:29:21

A

Hello Ioannis,


We regret to inform you that this item is no longer available and it cannot be sold anymore.

 

Please check out our other amazing items here: http://www.gearbest.com/new-products/

Grab our best deals here: http://www.gearbest.com/gadget-deals.html


Q

Will the white one be avaliable?

By Ania Lim May-07/2018 16:53:50

A

Hello Lim,

It has been discontinued.

It won't be available.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

I'm unable to buy this. Says product doesn't ship to selected country. I'm from India

By akshay Dec-02/2018 15:28:04

A

Hello Akshay,


We can ship it to India.

Please check it again.

Q

I tried to buy this watch but it says doesn't ship to India during checkout. Is this due to the sale going on recently?

By Abhijit Nov-30/2018 16:59:16

A

Hello Abhijit, 

Thank you for your inquiry.  

We have verified this problem and it can be sent to India.

Q

can I get shipping to this pinode in India 56314

By Akshay Jay Nov-18/2018 21:31:58

A

Hello Akshay,

We are pleased to inform you that we can ship all over the world, including your country.


Q

hy there, how many days it will take to reach Karnataka in India

By harshith naik Nov-18/2018 14:33:34

A

Hello Harshith,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

replacement inquiry if we need to replace can it be done and what are the charges if there are any charges.

By Akshat Bisht Nov-16/2018 17:31:28

A

Hello Akshat
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html