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Customer Q&A

  • All(41)
  • Product Information(33)
  • Stock Status
  • Payment
  • About Shipping(4)
  • Others(3)
Q

dose it support nfc and Google play store

By raykennylynch Apr-29/2019 16:14:14

A

Hello Raykennylynch, 

No, it doesn't have NFC.

It supports Google play store.

Q

can'nt it ship to bangladesh.

By cxhhh Mar-03/2019 12:44:17

A

Hello Cxhhh,

We can ship it to Bangladesh.

Q

DoesThe ROM on this Phone supports OTA updates?

By Plamen Bakalov Feb-26/2019 12:07:10

A

Hello Plamen,

Please note that it is supported.


Let me know if you need any further assistance. 


Q

Can you ship to Serbia ?

By Dejan Feb-24/2019 10:15:35

A

Hello Dejan,

Yes, we can ship it to Serbia.

Q

is it available in the UAE?

By Abdul Feb-16/2019 05:31:01

A

Hello Abdul, 
We can ship it to UAE.

Let me know if you need any help.

Q

does phone will work in India ???

By krishna Jan-21/2019 17:01:01

A

Hello Krishna,


Yes, you can use in India.

Let me know if you need any further assistance. 


Q

Does it has a Lithuanian language?

By Ramunas Jan-13/2019 20:42:54

A

Hello Ramunas,


We are sorry that it may not have the language you need.

Language: Japanese, Traditional / Simplified Chinese, Bahasa Indonesia, Bahasa Melayu, Catala, Cestina, Dansk, Deutsch, English, Espanol, Filipino, France, Hrvatski, Italiano, Magyar, Nederlands, Polski, Portugues, Romana, Slovenscina, Suomi, Svenska, Vietnamese, Turkish, Greek, Bulgarian, Russian, Serbian, Ukrainian, Hebrew, Arabic, Hindi, Bengali, Hindi, Thai, Korean, etc. 

Let me know if you need any further assistance. 


Q

indian price

By naaz Jan-09/2019 19:16:54

A

Hello Naaz,

Gearbest always uses US Dollars as the primary currency for all our product prices. 

You may change the currency in the top right hand side of our homepage here:  http://www.gearbest.com/. 


Please note that we are always here to help you.


Q

Does this work with AT&T in the US?

By Han Dec-19/2018 08:32:17

A

Hello Han,


This can not work with AT&T in the US.

Q

what is the warranty

By madi Dec-18/2018 06:40:26

A

Hello Madi
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

dose it support nfc and Google play store

By raykennylynch Apr-29/2019 16:14:14

A

Hello Raykennylynch, 

No, it doesn't have NFC.

It supports Google play store.

Q

DoesThe ROM on this Phone supports OTA updates?

By Plamen Bakalov Feb-26/2019 12:07:10

A

Hello Plamen,

Please note that it is supported.


Let me know if you need any further assistance. 


Q

Can you ship to Serbia ?

By Dejan Feb-24/2019 10:15:35

A

Hello Dejan,

Yes, we can ship it to Serbia.

Q

does phone will work in India ???

By krishna Jan-21/2019 17:01:01

A

Hello Krishna,


Yes, you can use in India.

Let me know if you need any further assistance. 


Q

Does it has a Lithuanian language?

By Ramunas Jan-13/2019 20:42:54

A

Hello Ramunas,


We are sorry that it may not have the language you need.

Language: Japanese, Traditional / Simplified Chinese, Bahasa Indonesia, Bahasa Melayu, Catala, Cestina, Dansk, Deutsch, English, Espanol, Filipino, France, Hrvatski, Italiano, Magyar, Nederlands, Polski, Portugues, Romana, Slovenscina, Suomi, Svenska, Vietnamese, Turkish, Greek, Bulgarian, Russian, Serbian, Ukrainian, Hebrew, Arabic, Hindi, Bengali, Hindi, Thai, Korean, etc. 

Let me know if you need any further assistance. 


Q

indian price

By naaz Jan-09/2019 19:16:54

A

Hello Naaz,

Gearbest always uses US Dollars as the primary currency for all our product prices. 

You may change the currency in the top right hand side of our homepage here:  http://www.gearbest.com/. 


Please note that we are always here to help you.


Q

Does this work with AT&T in the US?

By Han Dec-19/2018 08:32:17

A

Hello Han,


This can not work with AT&T in the US.

Q

what is the warranty

By madi Dec-18/2018 06:40:26

A

Hello Madi
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Does this phone have expandable memory

By sanjeev Dec-09/2018 16:34:16

A

Hello Sanjeev, 

Thank you for your inquiry. 

Yes,it is . 

External Memory: TF card up to 128GB

Q

Does this work with T-Mobile LTE band in the US?

By Arizona Oum Nov-28/2018 19:40:56

A

Hello Arizona,


It can not work with T-Mobile LTE band in the US.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

can'nt it ship to bangladesh.

By cxhhh Mar-03/2019 12:44:17

A

Hello Cxhhh,

We can ship it to Bangladesh.

Q

is it available in the UAE?

By Abdul Feb-16/2019 05:31:01

A

Hello Abdul, 
We can ship it to UAE.

Let me know if you need any help.

Q

How long is it take to be shipped to serbia

By Noname Jul-09/2018 10:36:42

A

Hello Noname,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, How long it takes to deliver to Ireland? Thanks

By Marius Calugar Jun-29/2018 16:56:59

A

Hello Marius,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

is this phone work at united state? specially i live in california

By jason G Nov-24/2018 18:39:14

A

Hello jason,

For your issue, please kindly note:

Yes,it can.

Q

does the cubot power do wireless charging

By Jeremy Dailey Sep-08/2018 16:56:32

A

Hello Jeremy,


Sorry, it does not support wireless charging.

Q

Is the Google Play Store installed from the beginning?

By seigo Aug-30/2018 08:08:02

A

Hello seigo,


Google Play Store: Yes