All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(13)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping
  • Others
Q

Does this product include a heated bed and will it use ABS material?

By shawn Mar-10/2019 21:36:03

A

Hello Shawn,

It includes a heated bed.

Supporting material: ABS 

Q

What kind of print surface does the X5SA come with? Does it print directly onto the aluminum hotbed or does it come with a glass plate, PEI or something else to print onto?

By Matt Feb-19/2019 17:50:13

A

Hello Matt,

Sincerely sorry for the late response.

There is a black textured sticker.Hope you may understand us.

Q

ürün mükümel

By akif Jan-09/2019 18:05:04

A

Hello akif,

I have already found information about the product you want for you:

● Technical grade high printing precision ( 0.4mm diameter nozzle )

● LCD screen supported, 3.5 inch big touch screen

● Automatic leveling function

● Use high speed track wheels to ensure fast print

● Power failure resume print

● Filament run out detection

● High power supply ( 360W )

● Use aluminium profile, durable and wearing-resisting

● USB and SD card supported, meet different demands

● Operating system: XP, WIN7, MAC

Let me know if you need any further assistance. 


Q

Ca this be upgraded for wifi?

By Don Dec-04/2018 23:59:07

A


Hello Don,

   


Sorry, no.

Q

Does the Tronxy x5sa have the CE mark or is it UL approved?

By Helen Nov-27/2018 14:37:09

A

Hello Helen, 
Thanks for your inquiry.

X5SA has passed CE, FCC, ROHS certification.

Q

I know the supplied power supply is 12V. Can the print bed be used with 24v? I mean to the out of the plug, not the 110/220 In

By Manuel Nov-13/2018 14:40:14

A

Hello Manuel,

I apologize for my late response.

We are sorry that it can not be used with 24v.Hope you may understand us.


Q

I know the supplied pwr supply is 12V. Can the print bed be used with 24v?

By Manuel Nov-12/2018 17:41:59

A

Hello Manuel,

I apologize for my late response.

The hot bed does not support 24V.Can only use 12V.Thank you.

Q

I've heard the X5S couldn't heat the bed above 50C because it was 12V. Can this X5SA heat the bed to 60C within less than 15 minutes since it too has a 12V power supply?

By Don Nov-11/2018 16:12:37

A

Hello Don, 
We had been informed that it can heat the bed to 60C.

Q

what kind of controller id in this? 16bit? 32 bit?

By Kyle Martinelli Jul-23/2018 13:11:38

A

Hello Kyle, 
This item is 32 bit .

Q

Does the X5SA 400 support resume after power failure?

By Randall Jul-11/2018 18:28:44

A

Hello Randall, 
It supports resume after power failure.

Let me know if you need any help.

Q

Does this product include a heated bed and will it use ABS material?

By shawn Mar-10/2019 21:36:03

A

Hello Shawn,

It includes a heated bed.

Supporting material: ABS 

Q

What kind of print surface does the X5SA come with? Does it print directly onto the aluminum hotbed or does it come with a glass plate, PEI or something else to print onto?

By Matt Feb-19/2019 17:50:13

A

Hello Matt,

Sincerely sorry for the late response.

There is a black textured sticker.Hope you may understand us.

Q

ürün mükümel

By akif Jan-09/2019 18:05:04

A

Hello akif,

I have already found information about the product you want for you:

● Technical grade high printing precision ( 0.4mm diameter nozzle )

● LCD screen supported, 3.5 inch big touch screen

● Automatic leveling function

● Use high speed track wheels to ensure fast print

● Power failure resume print

● Filament run out detection

● High power supply ( 360W )

● Use aluminium profile, durable and wearing-resisting

● USB and SD card supported, meet different demands

● Operating system: XP, WIN7, MAC

Let me know if you need any further assistance. 


Q

Ca this be upgraded for wifi?

By Don Dec-04/2018 23:59:07

A


Hello Don,

   


Sorry, no.

Q

Does the Tronxy x5sa have the CE mark or is it UL approved?

By Helen Nov-27/2018 14:37:09

A

Hello Helen, 
Thanks for your inquiry.

X5SA has passed CE, FCC, ROHS certification.

Q

I know the supplied power supply is 12V. Can the print bed be used with 24v? I mean to the out of the plug, not the 110/220 In

By Manuel Nov-13/2018 14:40:14

A

Hello Manuel,

I apologize for my late response.

We are sorry that it can not be used with 24v.Hope you may understand us.


Q

I know the supplied pwr supply is 12V. Can the print bed be used with 24v?

By Manuel Nov-12/2018 17:41:59

A

Hello Manuel,

I apologize for my late response.

The hot bed does not support 24V.Can only use 12V.Thank you.

Q

I've heard the X5S couldn't heat the bed above 50C because it was 12V. Can this X5SA heat the bed to 60C within less than 15 minutes since it too has a 12V power supply?

By Don Nov-11/2018 16:12:37

A

Hello Don, 
We had been informed that it can heat the bed to 60C.

Q

what kind of controller id in this? 16bit? 32 bit?

By Kyle Martinelli Jul-23/2018 13:11:38

A

Hello Kyle, 
This item is 32 bit .

Q

Does the X5SA 400 support resume after power failure?

By Randall Jul-11/2018 18:28:44

A

Hello Randall, 
It supports resume after power failure.

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!