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Customer Questions

  • All(18)
  • Product Information(10)
  • Stock Status
  • Payment
  • About Shipping(7)
  • Others(1)
Q

New WalkingPad R1 Pro https://walkingpad-r1-pro-the-best.kckb.st/0706eb92 quando vi arriva 10kmh

By Names Dec-09/2019 15:34:32

A
Hello HenryMeMaximum speed is 6km / h, less than 10km / h
Q

Is this xiaomi product?

By Robert Aug-11/2019 17:22:16

A
Hello Robert, It is not Xiaomi.
Q

Can i use it with 95kg?

By Rene Mar-07/2019 18:42:34

A
Hello Rene, Thank you for your inquiry. Weight capacity: 90kg.
Q

How much weight is the overload weight.

By Jonathan Mar-03/2019 12:24:26

A
Hello Jonathan,The weight capacity is 90kg.
Q

hello, are you able to provide "priority line" for shipping?

By gregor Feb-11/2019 22:49:58

A
Hello gregor,The shipping time depends on the shipping method selected during the checkout. We have 3 methods of shipping items to you, please see the estimated delivery times below: 1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   
Q

Hi, Could you deliver it to canada Toronto area ?

By Seokbae Lee Feb-10/2019 22:33:25

A
Hello Seokbae,I have checked this for you. Due to the limitations with the shipping method, unfortunately this product cannot be shipped to your country at this time. We will aim at improving this as soon as possible.Please kindly check out our other available items here: http://www.gearbest.com/new-products/Grab our best deals here: http://www.gearbest.com/gadget-deals.html
Q

Will I need to pay additional taxes in UK?

By Joanna Feb-07/2019 16:40:50

A
Hello Joanna, Taxes do not come from us if any. Taxes are beyond Gearbest's control and only depend on the delivery country's regulations and policies. Generally, import taxes can be reduced and in some cases avoided ( if applicable) with postal deliveries.For more details: http://www.gearbest.com/about/faq.html
Q

I weigt 110kg, can I use it?

By Mart Korell Feb-07/2019 09:37:23

A
Hello Mart, No ,I am sincerely sorry that it can not .
Q

Does the app also work on iphone?

By Chris Jan-16/2019 06:47:32

A
Hello Chris,Yes, you can download the app from your mobile phone.
Q

Dear Customer service, what is the guarantee of this nice walking pad?

By Joezy Jan-12/2019 12:53:31

A
Hello Joezy,Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html