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Customer Q&A

  • All(13)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping
  • Others(2)
Q

Please i would like to know if this watch can work with my iphone 6

By Hamadou Nov-23/2018 16:27:27

A

Hello Hamadou,

For your issue, please kindly note:

Yes,it can.

Q

This product can control music apps (Spotify)?

By Lucas Freitas Nov-05/2018 11:24:27

A

Hello Lucas, 

Thank you for your inquiry.

Sorry, this series of bracelets does not support controlling music programs.

Q

is there english language in the watch??

By Lukas Oct-01/2018 19:16:32

A

Hello Lukas, 
Thanks for your inquiry.

Language: English,French,Italian,Polish,Russian,Simplified Chinese,Spanish,Turkish 

Q

Please confirm whether the device comes with English language.

By Nagarajuna Sep-12/2018 05:32:26

A

Hello Nagarajuna, 

Thank you for your inquiry.

Language: English,French,Italian,Polish,Russian,Simplified Chinese,Spanish,Turkish.

Q

I just received a new Lenovo HX03F Smart Watch - BLACK yesterday. But what happen with my watch? https://www.youtube.com/watch?v=bz6QXRnwgdM

By Elegant Nguyen Sep-11/2018 05:13:03

A

hello

For after sales issue, please go to our  Support Center here: http://support.gearbest.com/

For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).

We will reply you within 24 hours except on weekends and public holidays.


Q

best app for hx03f spectra smartband

By Parth Pokiya Jun-16/2018 15:48:41

A

Hello Parth, 
You cam use App "Lenovo Healthy" .

Let me know if you need any help.

Q

is this watch has english language

By ayush Jun-12/2018 08:41:44

A

Hello, APP is English-speaking.

Q

How long this is product coming to Brazil ?

By Thiago SOA Jun-06/2018 01:24:06

A

Hello Thiago,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

can i read whatapp message from band or just show WhatsApp icon

By AHMED Jun-05/2018 10:24:47

A

Hello AHMED,

Hello, if there is whatsapp message pushed to the bracelet, you can read whatsapp message on the bracelet.

Q

can watch bluetooth be turned off?

By tai May-28/2018 02:44:28

A

Dear Tai,


Sorry, the bluetooth can not be turned off.

But it will reduce the transmission frequency when you do not use bluetooth.



Q

Please i would like to know if this watch can work with my iphone 6

By Hamadou Nov-23/2018 16:27:27

A

Hello Hamadou,

For your issue, please kindly note:

Yes,it can.

Q

This product can control music apps (Spotify)?

By Lucas Freitas Nov-05/2018 11:24:27

A

Hello Lucas, 

Thank you for your inquiry.

Sorry, this series of bracelets does not support controlling music programs.

Q

is there english language in the watch??

By Lukas Oct-01/2018 19:16:32

A

Hello Lukas, 
Thanks for your inquiry.

Language: English,French,Italian,Polish,Russian,Simplified Chinese,Spanish,Turkish 

Q

Please confirm whether the device comes with English language.

By Nagarajuna Sep-12/2018 05:32:26

A

Hello Nagarajuna, 

Thank you for your inquiry.

Language: English,French,Italian,Polish,Russian,Simplified Chinese,Spanish,Turkish.

Q

is this watch has english language

By ayush Jun-12/2018 08:41:44

A

Hello, APP is English-speaking.

Q

How long this is product coming to Brazil ?

By Thiago SOA Jun-06/2018 01:24:06

A

Hello Thiago,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

can i read whatapp message from band or just show WhatsApp icon

By AHMED Jun-05/2018 10:24:47

A

Hello AHMED,

Hello, if there is whatsapp message pushed to the bracelet, you can read whatsapp message on the bracelet.

Q

can watch bluetooth be turned off?

By tai May-28/2018 02:44:28

A

Dear Tai,


Sorry, the bluetooth can not be turned off.

But it will reduce the transmission frequency when you do not use bluetooth.



Q

Ela e a prova d'agua?

By Rhuan Phablo May-24/2018 15:14:25

A

Olá Rhuan,

Este produto é registente à água.

Q

is the phone language English as shown in the pictures?

By Pradeep May-22/2018 19:12:02

A

Hello Pradeep, 

Thank you for your inquiry.

Language: French,Italian,Polish,Russian,Simplified Chinese,Spanish,Turkish.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

I just received a new Lenovo HX03F Smart Watch - BLACK yesterday. But what happen with my watch? https://www.youtube.com/watch?v=bz6QXRnwgdM

By Elegant Nguyen Sep-11/2018 05:13:03

A

hello

For after sales issue, please go to our  Support Center here: http://support.gearbest.com/

For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).

We will reply you within 24 hours except on weekends and public holidays.


Q

best app for hx03f spectra smartband

By Parth Pokiya Jun-16/2018 15:48:41

A

Hello Parth, 
You cam use App "Lenovo Healthy" .

Let me know if you need any help.