All
Product keywords
Please enter the email address account

Customer Questions

  • All(37)
  • Product Information(31)
  • Stock Status
  • Payment
  • About Shipping(5)
  • Others(1)
Q

Vernee website states it can measure Heart Rate using the Heart Rate sensor on the back, next to the cameras. Does this work as it is omitted from this product listing?

By John Jul-19/2018 11:04:59

A
Hello John, Thanks for your inquiry.Yes, the item has the heart rate sensor.
Q

Hey, does this phone support wireless charging? If so, can you give more details? Thanks!

By Florian Jul-07/2018 17:22:27

A
Hello Florian,No, sorry.
Q

Gday... can you please confirm that this phone has a 3.5mm audio output jack? The description states that it does but I cannot see one in the pictures. Thanking you in advance

By matt Jul-04/2018 18:28:46

A
Hello Matt,Yes, it has 3.5mm Audio Out Port. 
Q

Hi. Can you send to Brazil?

By Joanin Christofoli Jul-01/2018 21:04:55

A
Hello Joanin, We can ship it to Brazil.Let me know if you need any help.
Q

Hello is this phone have Polish laguage?

By Lukas Jun-20/2018 22:38:44

A
Dear Lukas,Yes, it supports Polish laguage.
Q

Dear Vernee, Back Camera: 21.0MP + 5.0MP (picture) or Back Camera: 16 MP + 5.0MP (text) because there is a difference on the product informasih you guys here .. which one is true / fake?

By Mika Jun-20/2018 13:52:05

A
Hello! The  hardware parameters of the camera are 16MP + 5.0MP, and the mobile  phone software is interpolated to 21MP + 5.0MP. This is specially stated  when you put your company on the shelves.
Q

is there shipping to india

By yeswanthchowdary65426 Jun-18/2018 17:09:36

A
Hello Yeswanthchowdary65426, Thanks for your inquiry.Yes, the item can be sent to India.
Q

does this phone support 4g lte bands in india?

By Praveen Kumar Jun-16/2018 09:33:27

A
Hello Praveen,Unlocked for Worldwide use. Please ensure local area network is compatible.Please check with your carrier/provider before purchasing this item.2G: GSM 1800MHz,GSM 1900MHz,GSM 850MHz,GSM 900MHz 3G: WCDMA B1 2100MHz,WCDMA B2 1900MHz,WCDMA B4 1700MHz,WCDMA B5 850MHz,WCDMA B8 900MHz Network type: FDD-LTE,GSM,TD-SCDMA,TDD-LTE,WCDMA WIFI: 802.11a/b/g/n wireless internet Wireless Connectivity: 2.4GHz/5GHz WiFi,3G,4G,Bluetooth 4.0,CDMA,Dual Band WiFi,GPS,GSM,NFC,WiFi CDMA: CDMA BC0/BC1 TD-SCDMA: TD-SCDMA B34/B39 TDD/TD-LTE: TDD-LTE: B34/38/B39/B40/B41(2545 - 2655MHz) 4G LTE: FDD B1 2100MHz,FDD B12 700MHz,FDD B17 700MHz,FDD B2 1900MHz,FDD B20 800MHz,FDD B3 1800MHz,FDD B4 1700MHz,FDD B5 850MHz,FDD B7 2600MHz,FDD B8 900MHz,TDD B19 800MHz
Q

I need to know the shipping cost and time to Sassari - Italy Thanks for your prompt answer APintore

By Antonio Pintore Jun-14/2018 11:46:05

A
Hello Antonio,You can see the shipping costs and delivery time for your order during the checkout. Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. We have 3 methods of delivery, the estimated shipping times are below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
Q

Can this come with a US plug? If so, where can I specify it in the order?

By Hen Jun-13/2018 16:14:07

A
Hello Hen,It is EU plug.We will send an adapter with all our products according to the order's country of delivery.