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Customer Questions & Answers

  • All(11)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping
  • Others
Q

does this phone come equipped with screen mirroring

By Loryan Landry Feb-04/2019 04:00:46

A

Hello Loryan,

Please note that this product supports mirroring.


Let me know if you need any further assistance. 


Q

Does this phone have a headphone jack? Also, can we pay for express shipping? Thank you in advance.

By Jair Sep-13/2018 21:21:15

A

Hello Jair,

It has a headphone jack.

The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

is working in India?

By surendra Sep-02/2018 21:13:04

A

Hello Surendra,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network:
● GSM: 850 / 900 / 1800 / 1900MHz 
● WCDMA: B1 / 5 / 8
● FDD-LTE: B1 / 3 / 5 / 7 / 8 / 20, TDD-LTE: B38 / 40 / 41    


Q

I would like to ask that thephone supporting bluetooth 4.2 or 4.0, and tha battery capacity is 3000 or 4000 mAh? so the specs are different what I can find in the manufacturer store? http://www.elephonestore.com/elephone-a4-pro-octa-core-android-8-1-smartphone.html

By Zoltan Aug-31/2018 15:54:22

A

Hello Zoltan,
● Bluetooth: 4.0

Battery

Battery Capacity (mAh): 3000mAh Built-in Li-ion 
Battery Type: Li-ion Battery,Non-removable    


Q

Supports the model wirelees charging

By Tom Aug-29/2018 19:02:44

A

Hello Tom, 
No ,it doesn't support.

Q

Will this phone work in Poland?

By Maciek Aug-29/2018 12:09:26

A

Hello Nan,

For your issue, please kindly note:

Yes.Unlocked for Worldwide use. Please ensure local area network is compatible.


Q

Does the phone support Arabic language ?

By a Aug-27/2018 19:10:09

A

Hello A,
Language: English ( United Kingdom, United States ), Arabic ( Israel ), Bulgarian, Bengali, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Persian, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Indonesian, Italian, Hebrew, Japanese, Kazakh, Khmer, Korean, Lithuanian, Latvian, Malay, Burmese, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Slovencina, Slovenian, Serbian, Swedish, Thai, Filipino, Turkey, Ukrainian, Urdu, Vietnamese, Chinese, Chinese Simplified, Chinese Tradition 

Q

does this phone have OTG and NFC ?

By chris Aug-27/2018 14:38:08

A

Hello Chris,

No, sorry.

Q

Hello, Is the mobile unlocked? Thanks.

By Agnia Aug-27/2018 06:47:57

A

Hello Agnia,


All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.


Q

Hello what type of usb is it ? micro usb or type C ? Thank you

By sean Aug-27/2018 06:31:29

A

Hello Sean, 
It's micro usb.

Let me know if you need any help.

Q

does this phone come equipped with screen mirroring

By Loryan Landry Feb-04/2019 04:00:46

A

Hello Loryan,

Please note that this product supports mirroring.


Let me know if you need any further assistance. 


Q

Does this phone have a headphone jack? Also, can we pay for express shipping? Thank you in advance.

By Jair Sep-13/2018 21:21:15

A

Hello Jair,

It has a headphone jack.

The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html   


Q

is working in India?

By surendra Sep-02/2018 21:13:04

A

Hello Surendra,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network:
● GSM: 850 / 900 / 1800 / 1900MHz 
● WCDMA: B1 / 5 / 8
● FDD-LTE: B1 / 3 / 5 / 7 / 8 / 20, TDD-LTE: B38 / 40 / 41    


Q

I would like to ask that thephone supporting bluetooth 4.2 or 4.0, and tha battery capacity is 3000 or 4000 mAh? so the specs are different what I can find in the manufacturer store? http://www.elephonestore.com/elephone-a4-pro-octa-core-android-8-1-smartphone.html

By Zoltan Aug-31/2018 15:54:22

A

Hello Zoltan,
● Bluetooth: 4.0

Battery

Battery Capacity (mAh): 3000mAh Built-in Li-ion 
Battery Type: Li-ion Battery,Non-removable    


Q

Supports the model wirelees charging

By Tom Aug-29/2018 19:02:44

A

Hello Tom, 
No ,it doesn't support.

Q

Will this phone work in Poland?

By Maciek Aug-29/2018 12:09:26

A

Hello Nan,

For your issue, please kindly note:

Yes.Unlocked for Worldwide use. Please ensure local area network is compatible.


Q

Does the phone support Arabic language ?

By a Aug-27/2018 19:10:09

A

Hello A,
Language: English ( United Kingdom, United States ), Arabic ( Israel ), Bulgarian, Bengali, Catalan, Czech, Danish, German, Greek, Spanish, Estonian, Persian, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Indonesian, Italian, Hebrew, Japanese, Kazakh, Khmer, Korean, Lithuanian, Latvian, Malay, Burmese, Norwegian, Dutch, Polish, Portuguese, Romanian, Russian, Slovencina, Slovenian, Serbian, Swedish, Thai, Filipino, Turkey, Ukrainian, Urdu, Vietnamese, Chinese, Chinese Simplified, Chinese Tradition 

Q

does this phone have OTG and NFC ?

By chris Aug-27/2018 14:38:08

A

Hello Chris,

No, sorry.

Q

Hello, Is the mobile unlocked? Thanks.

By Agnia Aug-27/2018 06:47:57

A

Hello Agnia,


All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.


Q

Hello what type of usb is it ? micro usb or type C ? Thank you

By sean Aug-27/2018 06:31:29

A

Hello Sean, 
It's micro usb.

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!