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Customer Questions & Answers

  • All(5)
  • Product Information(5)
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Q

Is the HEPA filter washable, or I have to buy new filter every few months?

By Zbynek Jan-22/2019 14:09:34

A

Hello Zbynek,

The HEPA filter is washable, you could take it out and wash  when it is dirty.


Let me know if you need any further assistance. 


Q

Is it possible to use roll brush without tube? (mount directly into vacuum)

By Mindaugas Jan-16/2019 09:36:57

A

Hello Mindaugas,

Yes, of course, you could remove the tube and assemble the roll brush with vaccum directly and it is very convenient for you to clean the sofa, car and desk and so on


Let me know if you need any further assistance. 


Q

does it come with canadian us plug

By Thomas Jan-08/2019 02:24:31

A

Hello Thomas,

We will send an adapter with all our products according to the order's country of delivery.


Q

If I want to ship this stick vacuum to Canada, will a EU to US Plug adapter be included with the order (without extra fee)? Thanks.

By Dan Jan-01/2019 17:08:41

A

Hello Dan,

We will send an adapter with all our products according to the order's country of delivery.


Q

Is the main motor classic brushed or digital brushless ?

By Lukáš Dziadkowiec Nov-16/2018 20:54:06

A

Hello Lukáš, 
It is just classic brushed.

Let me know if you need any help.

Q

Is the HEPA filter washable, or I have to buy new filter every few months?

By Zbynek Jan-22/2019 14:09:34

A

Hello Zbynek,

The HEPA filter is washable, you could take it out and wash  when it is dirty.


Let me know if you need any further assistance. 


Q

Is it possible to use roll brush without tube? (mount directly into vacuum)

By Mindaugas Jan-16/2019 09:36:57

A

Hello Mindaugas,

Yes, of course, you could remove the tube and assemble the roll brush with vaccum directly and it is very convenient for you to clean the sofa, car and desk and so on


Let me know if you need any further assistance. 


Q

does it come with canadian us plug

By Thomas Jan-08/2019 02:24:31

A

Hello Thomas,

We will send an adapter with all our products according to the order's country of delivery.


Q

If I want to ship this stick vacuum to Canada, will a EU to US Plug adapter be included with the order (without extra fee)? Thanks.

By Dan Jan-01/2019 17:08:41

A

Hello Dan,

We will send an adapter with all our products according to the order's country of delivery.


Q

Is the main motor classic brushed or digital brushless ?

By Lukáš Dziadkowiec Nov-16/2018 20:54:06

A

Hello Lukáš, 
It is just classic brushed.

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!