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Customer Q&A

  • All(9)
  • Product Information(6)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others(1)
Q

is there any warranty on one plus 6

By Namrata Nov-24/2018 05:08:19

A

Hello Namrata
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Does it include dash charger?

By Kevin Sep-11/2018 19:43:45

A

Hello Kevin,

For your issue, please kindly note:

Yes,it has.

Package Contents:

Cell Phone: 1 
SIM Needle: 1 
User Manual: 1 
Dash Quick Charger Adapter: 1 
Protective Cover: 1 
Dash Type-C Cable: 1    


Q

Hi. Does this phone have oxygenOS or hydrogenOS?

By Kyran Aug-17/2018 15:17:11

A

Hello Kyran,

It is oxygenOS.Hope you may understand us.


Q

Which version is this, A6000 or A6003?

By Pedro Jun-29/2018 09:27:01

A

Hello Pedro, 
This item is A6000 .


Q

Dear Sirs. ^lease, Can you tell me, the smartphone, One Plus 6 4G , has FCC USA certification Registration number FCC-ID to working in Colombia. Thank you, I am waiting your reply. lebgcaro@gmail.com LEBG

By Luis E Ballesteros Jun-23/2018 16:15:24

A

Hello Luis,

We are sorry that there is no FCC-ID.

Q

custom duty in india?

By Umesh Jun-15/2018 02:30:11

A

Hello Umesh,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

hi , is there any customs fee for europe

By arfa Jun-12/2018 15:22:06

A

Hello Arfa,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Does it come with warranty? if so, how many years?

By Phil Jun-06/2018 19:21:20

A

Hello Phil,

It has one year warranty.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

What does the package includes? (fast charger - earphone)?

By Ahmed Arkahdan Jun-03/2018 17:59:11

A

Hello Ahmed, 

Package Contents

Cell Phone: 1 
Quick Charge: 1 
SIM Needle: 1 
USB Cable: 1 
User Manual: 1   

There is no earphone.

Let me know if you need any help.

Q

Does it include dash charger?

By Kevin Sep-11/2018 19:43:45

A

Hello Kevin,

For your issue, please kindly note:

Yes,it has.

Package Contents:

Cell Phone: 1 
SIM Needle: 1 
User Manual: 1 
Dash Quick Charger Adapter: 1 
Protective Cover: 1 
Dash Type-C Cable: 1    


Q

Hi. Does this phone have oxygenOS or hydrogenOS?

By Kyran Aug-17/2018 15:17:11

A

Hello Kyran,

It is oxygenOS.Hope you may understand us.


Q

Which version is this, A6000 or A6003?

By Pedro Jun-29/2018 09:27:01

A

Hello Pedro, 
This item is A6000 .


Q

Dear Sirs. ^lease, Can you tell me, the smartphone, One Plus 6 4G , has FCC USA certification Registration number FCC-ID to working in Colombia. Thank you, I am waiting your reply. lebgcaro@gmail.com LEBG

By Luis E Ballesteros Jun-23/2018 16:15:24

A

Hello Luis,

We are sorry that there is no FCC-ID.

Q

Does it come with warranty? if so, how many years?

By Phil Jun-06/2018 19:21:20

A

Hello Phil,

It has one year warranty.
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

What does the package includes? (fast charger - earphone)?

By Ahmed Arkahdan Jun-03/2018 17:59:11

A

Hello Ahmed, 

Package Contents

Cell Phone: 1 
Quick Charge: 1 
SIM Needle: 1 
USB Cable: 1 
User Manual: 1   

There is no earphone.

Let me know if you need any help.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

custom duty in india?

By Umesh Jun-15/2018 02:30:11

A

Hello Umesh,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

hi , is there any customs fee for europe

By arfa Jun-12/2018 15:22:06

A

Hello Arfa,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

is there any warranty on one plus 6

By Namrata Nov-24/2018 05:08:19

A

Hello Namrata
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html