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Customer Questions & Answers

  • All(37)
  • Product Information(35)
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  • Others(1)
Q

Could you tell me if this device is Windows compatible?

By Marcio Feb-28/2019 12:36:25

A

Hello Marcio,


Please note that this product is not compatible with Windows.

Let me know if you need any further assistance. 


Q

Can it be used through 3G or WIFI?

By vorraroa Feb-17/2019 10:47:07

A

Hello Vorraroa,

It can be used through 3G or WIFI.

Q

is it possible to use more than one camera on a site or house. What type of memory card is required, or does it come with one ( I not technically minded) - Thanks

By Bryan Jan-17/2019 13:48:00

A


Hello Bryan,

   


Multiple cameras can be used. The memory card is a TF card.

Q

What is the length of the USB cable?

By Lukas Dec-31/2018 00:17:45

A

Hello Lukas,

I apologize for my late response.

It is 1.5 meters.

Q

Can I use the camera with the Mi Home App?

By Marco Dec-09/2018 13:14:50

A

Hello Marco,


Yes, you can do this.

Let me know if you need any further assistance. 


Q

Will this product work with Samsung Galaxy S8+ and G4-G5 in Australia, please? Also will it be sent with a power-plug suitable for Australian power points?

By Kevin B Dec-09/2018 12:51:35

A


Hello Kevin,

   

This product is suitable for Australia's Samsung Galaxy S8 Australian power plug with a power plug.

Q

this is global version or chines? speak English or chines? can it connect to Singapore server on mi home app?

By logbot Dec-04/2018 21:16:51

A


Hello logbot,


   Chinese.

Q

Is it possible to hear the mic via the app also when my phone is with the screen close?

By koren Dec-03/2018 09:47:07

A

Hello Koren,


No, you can't.

Q

Is it possible to connect 2 or 3 cameras at the same time?

By John Spy Nov-29/2018 19:05:24

A


Hello John,

   


Can connect 2 or 3 cameras at the same time.

Q

Can this camera work with xiaomi gateway?

By Daniel Pereira Nov-27/2018 22:21:43

A

Hello Daniel, 

Thank you for your inquiry.  

No,it is not.

Q

Could you tell me if this device is Windows compatible?

By Marcio Feb-28/2019 12:36:25

A

Hello Marcio,


Please note that this product is not compatible with Windows.

Let me know if you need any further assistance. 


Q

Can it be used through 3G or WIFI?

By vorraroa Feb-17/2019 10:47:07

A

Hello Vorraroa,

It can be used through 3G or WIFI.

Q

is it possible to use more than one camera on a site or house. What type of memory card is required, or does it come with one ( I not technically minded) - Thanks

By Bryan Jan-17/2019 13:48:00

A


Hello Bryan,

   


Multiple cameras can be used. The memory card is a TF card.

Q

What is the length of the USB cable?

By Lukas Dec-31/2018 00:17:45

A

Hello Lukas,

I apologize for my late response.

It is 1.5 meters.

Q

Can I use the camera with the Mi Home App?

By Marco Dec-09/2018 13:14:50

A

Hello Marco,


Yes, you can do this.

Let me know if you need any further assistance. 


Q

Will this product work with Samsung Galaxy S8+ and G4-G5 in Australia, please? Also will it be sent with a power-plug suitable for Australian power points?

By Kevin B Dec-09/2018 12:51:35

A


Hello Kevin,

   

This product is suitable for Australia's Samsung Galaxy S8 Australian power plug with a power plug.

Q

this is global version or chines? speak English or chines? can it connect to Singapore server on mi home app?

By logbot Dec-04/2018 21:16:51

A


Hello logbot,


   Chinese.

Q

Is it possible to hear the mic via the app also when my phone is with the screen close?

By koren Dec-03/2018 09:47:07

A

Hello Koren,


No, you can't.

Q

Is it possible to connect 2 or 3 cameras at the same time?

By John Spy Nov-29/2018 19:05:24

A


Hello John,

   


Can connect 2 or 3 cameras at the same time.

Q

Can this camera work with xiaomi gateway?

By Daniel Pereira Nov-27/2018 22:21:43

A

Hello Daniel, 

Thank you for your inquiry.  

No,it is not.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, Can I use this cam in Turkey?

By Necati Nov-20/2018 17:01:21

A

Hello Necati,

For your issue, please kindly note:

Yes,it can.