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Customer Q&A

  • All(14)
  • Product Information(14)
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Q

Can i play videos from external storage such as pendrive on the box?

By Jeremy Jan-24/2019 07:06:47

A

Hello Jeremy,

Yes, you can play videos from external storage such as pendrive on the box.

Q

I dont understand, 4K quality right ?, so why doesn't support 1080p ? if I run Youtube 1080p then A5X Max will not display in 1080p?

By Artur Dec-07/2018 19:46:27

A

Hello Artur,


Because your TV does not support 1080, it will appear if the TV is supported.

Q

does it support FHD? (FullHD 1080p)?

By petros Nov-29/2018 17:40:10

A

Hello Petros, 
No ,I am sincerely sorry that it does not .

Q

the box come with remote? thank you

By houyta Nov-24/2018 23:44:51

A

Hello Houyta,

Yes, it will include the remote control.

I have already found information about the product you want for you:

Package Contents: 1 x TV Box, 1 x Remote Control, 1 x Charger

   

Let me know if you need any further assistance. 


Q

Does it have Bluetooth?

By Gor Nov-10/2018 20:06:15

A

Hello Gor, 
No ,I am sincerely sorry that it does not .

Q

Hello, supports bluetooth? what version bluetooth ?

By Patrik Csiba Nov-03/2018 09:45:07

A

Hello Patrik,
We are sincerely sorry that it does not support Bluetooth.Hope you may understand us.

Q

The CPU of A5X MAX (RK3328) is Quad-core 1.5 GHz or 1.3 GHz? Thanks

By Eugeniu Tirsina Nov-01/2018 08:39:38

A

Hello Eugeniu, 

Core: 1.5GHz,Quad Core 

Q

 Does this device support 2.4GHz WiFi + 100Mbps Ethernet? Does it have internal antenna for 2.4Ghz WiFi?

By dj Oct-31/2018 16:52:24

A

Hello Dj, 
Thanks for your inquiry.

It can support 2.4GHz WiFi + 100Mbps Ethernet. Built-in antenna with 2.4Ghz WiFi.

Q

Hi External hard drive supports up to what range like 2TB or 4TB.... thanks

By Rishab Oct-23/2018 13:06:41

A

Hello Rishab, 

Unrestricted, but we only tested 2TB is no problem. Others are not tested, it should be no problem.

Q

How long is the warranty on your Android boxes

By Alyssa Oct-10/2018 20:53:26

A

Hello Alyssa,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Can i play videos from external storage such as pendrive on the box?

By Jeremy Jan-24/2019 07:06:47

A

Hello Jeremy,

Yes, you can play videos from external storage such as pendrive on the box.

Q

I dont understand, 4K quality right ?, so why doesn't support 1080p ? if I run Youtube 1080p then A5X Max will not display in 1080p?

By Artur Dec-07/2018 19:46:27

A

Hello Artur,


Because your TV does not support 1080, it will appear if the TV is supported.

Q

does it support FHD? (FullHD 1080p)?

By petros Nov-29/2018 17:40:10

A

Hello Petros, 
No ,I am sincerely sorry that it does not .

Q

the box come with remote? thank you

By houyta Nov-24/2018 23:44:51

A

Hello Houyta,

Yes, it will include the remote control.

I have already found information about the product you want for you:

Package Contents: 1 x TV Box, 1 x Remote Control, 1 x Charger

   

Let me know if you need any further assistance. 


Q

Does it have Bluetooth?

By Gor Nov-10/2018 20:06:15

A

Hello Gor, 
No ,I am sincerely sorry that it does not .

Q

Hello, supports bluetooth? what version bluetooth ?

By Patrik Csiba Nov-03/2018 09:45:07

A

Hello Patrik,
We are sincerely sorry that it does not support Bluetooth.Hope you may understand us.

Q

The CPU of A5X MAX (RK3328) is Quad-core 1.5 GHz or 1.3 GHz? Thanks

By Eugeniu Tirsina Nov-01/2018 08:39:38

A

Hello Eugeniu, 

Core: 1.5GHz,Quad Core 

Q

 Does this device support 2.4GHz WiFi + 100Mbps Ethernet? Does it have internal antenna for 2.4Ghz WiFi?

By dj Oct-31/2018 16:52:24

A

Hello Dj, 
Thanks for your inquiry.

It can support 2.4GHz WiFi + 100Mbps Ethernet. Built-in antenna with 2.4Ghz WiFi.

Q

Hi External hard drive supports up to what range like 2TB or 4TB.... thanks

By Rishab Oct-23/2018 13:06:41

A

Hello Rishab, 

Unrestricted, but we only tested 2TB is no problem. Others are not tested, it should be no problem.

Q

How long is the warranty on your Android boxes

By Alyssa Oct-10/2018 20:53:26

A

Hello Alyssa,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!