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Customer Questions

  • All(95)
  • Product Information(75)
  • Stock Status(3)
  • Payment(1)
  • About Shipping(11)
  • Others(5)
Q

If I ordered this phone today, when will it arrive to me

By villeneuve George Mar-06/2019 11:56:23

A
Hello Villeneuve,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello. Tell me please.: have a NFC module?

By Dmitry Feb-16/2019 21:31:44

A
Hello Dmitry, This item has NFC function .
Q

ship for USA?

By Matheus Feb-07/2019 06:00:39

A
Hello Matheus,   Yes, we ship to USA.
Q

Can this phone be shipped to India? How long will it take to be shipped to India?

By Avinash Leonardo Feb-01/2019 17:21:07

A
Hello Avinash,We can ship it to India.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hi. In the description, I read that face id is not there for India. Does that mean, face recognition is not supported for India?

By Sayandip Kar Jan-29/2019 15:40:02

A
Hello Sayandip,Yes, this phone's face recognition function is only available in these countries - Hong Kong (China), Taiwan (China), Singapore, Malaysia, Indonesia, Thailand, Vietnam, France, Italy, Belgium, Hindi, Nepal, Sri Lanka, Bangladesh country.Let me know if you need any further assistance. 
Q

The global version comes with the Portuguese language Br?

By Emanuel Henrique Jan-16/2019 01:44:01

A
Hello Emanuel, This item you chose supports Portugese (Brasil) language .
Q

how many months of warranty

By warranty Jan-14/2019 18:40:53

A
Hello WarrantyPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html
Q

This is global version with google play?

By Alessandro Jan-03/2019 23:28:18

A
Hello Alessandro, Thank you for your inquiry.Google Play Store: Yes.
Q

This version have Google play?

By Pouya Jan-02/2019 21:01:34

A
Hello Pouya,Google Play Store: Yes 
Q

linguage portugues brazil?

By carlos Jan-01/2019 05:30:19

A
Hello Carlos, It has Portugese (Brasil) language.Let me know if you need any help.