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Customer Questions & Answers

  • All(11)
  • Product Information(10)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

hello, the heyboard is separated from them screen?

By carlo Nov-13/2018 21:55:03

A

Hello carlo,

For your issue, please kindly note:

Yes,it is.

Q

How many time is during the battery after a charge?

By Gabriel Sep-29/2018 19:09:35

A

Hello Gabriel, 
The run time is up to 8 hours video playing time .

Q

Hello, Is a stylus with this tablet or a stylus we can use with this tablet? Thanks.

By Gabriel Sep-27/2018 05:50:35

A

Hello Gabriel, 

Package Contents

Tablet PC: 1 
Screen Protector: 1 
CN Plug Charger: 1 
User Manual (Chinese - English): 1 
Keyboard: 1 
Type-C Cable: 1    


Sorry, it doesn't have a stylus and we don't sell stylus for it.

Let me know if you need any help.

Q

Can this use USB hub? Can this be charged while using USB Hub?

By Victor Tagayun Aug-12/2018 03:40:35

A

Hello Victor, 

Thank you for your inquiry.

Yes, it can be charged while using USB Hub.


Q

How much is the total weight of tablet and keyboard?

By Kazuaki Jul-12/2018 12:52:07

A

Hello Kazuaki,
Thanks for your inquiry.

The product weight is 2.1000 kg.

Q

hi i would like to know if there is a posibillity faster shipping?

By ELENI Jul-10/2018 18:01:01

A

Hello ELENI,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

It is good for graphic design?

By shubham Jul-09/2018 09:07:40

A

Hello Shubham,
You can install windows version of Photoshop and other software.

Q

does this tablet have a sim card slot?

By Laurence Hedge Jun-27/2018 18:41:38

A

Hello Laurence, 
It doesn't have a sim card slot.

Let me know if you need any help.

Q

Can it come with EU plug and portuguese layout keyboard? Is it possible to send sooner than jul13?

By Mario Jun-27/2018 12:34:15

A

Hello Mario,


There is only CN plug version of this item.

But we will send an correct adapter.

It will not come with portuguese layout keyboard.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.

Generally, most of our items will be shipped within 3-7 business days after paymen

Q

Does it come with Windows 10 home edition Chinese version or English version? Also is it factory sealed?

By Thomas Jun-20/2018 21:08:47

A

Dear Thomas,


It comes with Windows 10 home edition English version.

It is factory sealed.


Q

hello, the heyboard is separated from them screen?

By carlo Nov-13/2018 21:55:03

A

Hello carlo,

For your issue, please kindly note:

Yes,it is.

Q

How many time is during the battery after a charge?

By Gabriel Sep-29/2018 19:09:35

A

Hello Gabriel, 
The run time is up to 8 hours video playing time .

Q

Hello, Is a stylus with this tablet or a stylus we can use with this tablet? Thanks.

By Gabriel Sep-27/2018 05:50:35

A

Hello Gabriel, 

Package Contents

Tablet PC: 1 
Screen Protector: 1 
CN Plug Charger: 1 
User Manual (Chinese - English): 1 
Keyboard: 1 
Type-C Cable: 1    


Sorry, it doesn't have a stylus and we don't sell stylus for it.

Let me know if you need any help.

Q

Can this use USB hub? Can this be charged while using USB Hub?

By Victor Tagayun Aug-12/2018 03:40:35

A

Hello Victor, 

Thank you for your inquiry.

Yes, it can be charged while using USB Hub.


Q

How much is the total weight of tablet and keyboard?

By Kazuaki Jul-12/2018 12:52:07

A

Hello Kazuaki,
Thanks for your inquiry.

The product weight is 2.1000 kg.

Q

It is good for graphic design?

By shubham Jul-09/2018 09:07:40

A

Hello Shubham,
You can install windows version of Photoshop and other software.

Q

does this tablet have a sim card slot?

By Laurence Hedge Jun-27/2018 18:41:38

A

Hello Laurence, 
It doesn't have a sim card slot.

Let me know if you need any help.

Q

Can it come with EU plug and portuguese layout keyboard? Is it possible to send sooner than jul13?

By Mario Jun-27/2018 12:34:15

A

Hello Mario,


There is only CN plug version of this item.

But we will send an correct adapter.

It will not come with portuguese layout keyboard.

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.

Generally, most of our items will be shipped within 3-7 business days after paymen

Q

Does it come with Windows 10 home edition Chinese version or English version? Also is it factory sealed?

By Thomas Jun-20/2018 21:08:47

A

Dear Thomas,


It comes with Windows 10 home edition English version.

It is factory sealed.


Q

Does this tablet also have Android operating system?

By Andreia Ferreira Jun-15/2018 08:48:58

A

Hello Andreia,

No.
This item is Windows 10, sorry.
Please consider the other items instead such as newest arrivals here http://www.gearbest.com/new-products/ and best deals here http://www.gearbest.com/gadget-deals.html

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

hi i would like to know if there is a posibillity faster shipping?

By ELENI Jul-10/2018 18:01:01

A

Hello ELENI,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!