All
Product keywords
Please enter the email address account

Customer Q&A

  • All(17)
  • Product Information(15)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

Does this have an SD card slot

By Frankie Oct-11/2018 18:23:05

A

Hello Frankie, 
No ,I am sincerely sorry that it does not support .

Q

when it will be in stock?

By luis Sep-11/2018 21:06:53

A

Hello Luis,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Does it comes with google play store or google services installed?

By Exodvz Sep-07/2018 04:08:34

A

Hello Exodvz,


Thanks for your inquiry.


Google Play Store: Yes 


Have a nice day.


Q

what's come in the box phone? And, he's support 4G connection? And 5G for wireless?

By Yuri Penaforte Aug-13/2018 16:11:03

A

Hello Yuri,

Package Contents

Cell Phone: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1    


● 4G: FDD-LTE: B1 / 2 / 3 / 4 / 5 / 6 / 8 / 12 / 17


Wireless Connectivity: 3G,4G,GPS,GSM,WiFi 

Q

Hello , the item support FM radio stations? thank you

By michael Aug-08/2018 12:30:24

A

Hello Michael,


Yes, it supports FM.

Q

Hello, does this phone work for frequency LTE 1700/2100 ? Thanks in advance.

By Manuel Nieto Jul-27/2018 16:52:22

A

Hello Manuel,


Sorry,it supports 3g band.


Q

Hello Does this phone works on 4G B20 ? Thanks

By Man Jul-26/2018 08:05:22

A

Hello Man,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network:
● 2G: 850 / 900 / 1800 / 1900MHz
● 3G: B1 / 2 / 4 / 5 / 8
● 4G: FDD-LTE: B1 / 2 / 3 / 4 / 5 / 6 / 8 / 12 / 17

Q

If I order cell phone today, when would it arrive in Sydney Australia

By Gerry Jul-18/2018 07:00:10

A

Hello Gerry,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Are there langage Arabic?

By hisham amdaour Jul-16/2018 16:15:31

A

Hello Hisham,

Yes.

Language: Multi-language 

Q

today is available in stock?

By BART Jul-14/2018 21:24:56

A

Hello BART,
Yes, we have stock, please feel free to order it.
Best Regards

Q

Does this have an SD card slot

By Frankie Oct-11/2018 18:23:05

A

Hello Frankie, 
No ,I am sincerely sorry that it does not support .

Q

when it will be in stock?

By luis Sep-11/2018 21:06:53

A

Hello Luis,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

Does it comes with google play store or google services installed?

By Exodvz Sep-07/2018 04:08:34

A

Hello Exodvz,


Thanks for your inquiry.


Google Play Store: Yes 


Have a nice day.


Q

what's come in the box phone? And, he's support 4G connection? And 5G for wireless?

By Yuri Penaforte Aug-13/2018 16:11:03

A

Hello Yuri,

Package Contents

Cell Phone: 1 
Charger: 1 
USB Cable: 1 
User Manual: 1    


● 4G: FDD-LTE: B1 / 2 / 3 / 4 / 5 / 6 / 8 / 12 / 17


Wireless Connectivity: 3G,4G,GPS,GSM,WiFi 

Q

Hello , the item support FM radio stations? thank you

By michael Aug-08/2018 12:30:24

A

Hello Michael,


Yes, it supports FM.

Q

Hello, does this phone work for frequency LTE 1700/2100 ? Thanks in advance.

By Manuel Nieto Jul-27/2018 16:52:22

A

Hello Manuel,


Sorry,it supports 3g band.


Q

Hello Does this phone works on 4G B20 ? Thanks

By Man Jul-26/2018 08:05:22

A

Hello Man,


Unlocked for Worldwide use. Please ensure local area network is compatible. 

Please check with your carrier/provider before purchasing this item.

Network:
● 2G: 850 / 900 / 1800 / 1900MHz
● 3G: B1 / 2 / 4 / 5 / 8
● 4G: FDD-LTE: B1 / 2 / 3 / 4 / 5 / 6 / 8 / 12 / 17

Q

Are there langage Arabic?

By hisham amdaour Jul-16/2018 16:15:31

A

Hello Hisham,

Yes.

Language: Multi-language 

Q

¿Which version of Android does it run?

By Jose Jul-10/2018 09:09:01

A

Hello Jose,
Thanks for your inquiry.

The OS of the item is Android 6.0.

Q

What is the difference of this cellphone with its Global Version?

By Pedro Jul-05/2018 00:01:57

A

Packing, accessories, frequency bands are different

Q

today is available in stock?

By BART Jul-14/2018 21:24:56

A

Hello BART,
Yes, we have stock, please feel free to order it.
Best Regards

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

If I order cell phone today, when would it arrive in Sydney Australia

By Gerry Jul-18/2018 07:00:10

A

Hello Gerry,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!