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Customer Q&A

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Q

is it waterproof?

By Jozika Nov-14/2018 08:44:39

A

Hello Jozika,

For your issue, please kindly note:

Sorry,it is not.

Q

Is it possible to set up 2 mobile devices in order to receive notifications in both devices at the same time?

By Jesus Prieto Oct-08/2018 21:28:22

A

Hello Jesus, 

Yes, the sub-account should share the sub-account through the main account to generate the QR code.

Q

1. Is any wirering needed for connections of ZC-IP09 and it's chime? 2. Is Loudspeaker/Chime independent / paralel way with connection to the mobile phone to inform user about quest at door? Is it an option? If yes, what happend the first: Loudspeaker ring or mobile phone connection? 3. Is it possible to talk with the guest thru the Loudspeaker?

By Bogumil Aug-01/2018 22:15:58

A

Hello Bogumil,

For your issue, please kindly note:

When the equipment is shipped from the factory, we will match it. 

The doorbell is equipped with a battery and can be used when plugged into the socket. 

The first connection of the doorbell needs to be paired with the mobile phone WIFI.

Q

Can connect to WIFI router? Google home, or Amazon Alexa, or IFTTT compatible?

By Ross Jul-18/2018 17:28:04

A

Hello Ross,

I apologize for my late response.

It supports WIFI router,TOSEE is temporarily not compatible with third-party platforms.Thank you.

Q

is it waterproof?

By Jozika Nov-14/2018 08:44:39

A

Hello Jozika,

For your issue, please kindly note:

Sorry,it is not.

Q

Is it possible to set up 2 mobile devices in order to receive notifications in both devices at the same time?

By Jesus Prieto Oct-08/2018 21:28:22

A

Hello Jesus, 

Yes, the sub-account should share the sub-account through the main account to generate the QR code.

Q

1. Is any wirering needed for connections of ZC-IP09 and it's chime? 2. Is Loudspeaker/Chime independent / paralel way with connection to the mobile phone to inform user about quest at door? Is it an option? If yes, what happend the first: Loudspeaker ring or mobile phone connection? 3. Is it possible to talk with the guest thru the Loudspeaker?

By Bogumil Aug-01/2018 22:15:58

A

Hello Bogumil,

For your issue, please kindly note:

When the equipment is shipped from the factory, we will match it. 

The doorbell is equipped with a battery and can be used when plugged into the socket. 

The first connection of the doorbell needs to be paired with the mobile phone WIFI.

Q

Can connect to WIFI router? Google home, or Amazon Alexa, or IFTTT compatible?

By Ross Jul-18/2018 17:28:04

A

Hello Ross,

I apologize for my late response.

It supports WIFI router,TOSEE is temporarily not compatible with third-party platforms.Thank you.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!