Customer Questions & Answers

  • All(29)
  • Product Information(24)
  • Stock Status
  • Payment(1)
  • About Shipping(3)
  • Others
Q

Can not insert more languages into the clock ?? Such as Hebrew. thanks

By DANNY Dec-10/2018 09:14:36

A

Hello DANNY, 
Sorry,we can  not.

Language: English,French,German,Italian,Japanese,Polish,Portuguese,Russian,Simplified Chinese,Spanish,Turkish    



Q

Can you change the units on this watch? For example, if it's in Kilometers can I change it to miles? And can it track your time and mileage at the same time?

By Kimberly Melendez Oct-13/2018 20:51:25

A

Hello  Kimberly,


No, it does not support the function.


Q

does this smartwatch connect to the endomondo application, samsung health, googlefit?

By Jakub Sep-11/2018 12:22:30

A

Hello Jakub,


This smartwatch doesn't connect to the endomondo application, samsung health, googlefit.

Q

Is it comapatible for female???

By Viral Sep-07/2018 09:43:07

A

Hello Viral,

People: Female table,Male table

Yes,   please feel free to order it.
Best Regards

Q

hello.. i want to know before buying this..is this available for using custom clock view

By jr jimmy Sep-07/2018 02:30:39

A

Hello




If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 




For more details, please check your local customs website.


See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

As I am planning to buy this product from India. Will this smart watch comes with in-built english language?

By Sravan Aug-30/2018 08:03:01

A

Hello Sravan,


Language: English,French,German,Italian,Japanese,Polish,Portuguese,Russian,Simplified Chinese,Spanish,Turkish    



Q

Hi! Can I sync helth/sport data (steps, heart rate, activity, sleep) to google fit? Thanks

By Ivi Aug-28/2018 05:48:03

A

Hello Ivi, 
Sorry, you can't.

Let me know if you need any help.


Q

planning to purchase No.1 F13 smart watch just wanted to know is there any warranty available for this product in India.

By Nithin Aug-28/2018 03:32:15

A

Hello Nithin
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html. 

Q

Hi! Does this watch/app support data export/sync with google fit. I am intereasting with step count, activity, sleep data... thanks

By ivi Aug-27/2018 12:15:11

A

Hello Ivi,


Sorry, it does not support data export/sync with google fit.

Q

Connect to iphone ?

By Britny Jul-12/2018 15:47:07

A

Hello Britny, 
Yes ,this item is compatible with OS: Android,IOS .

Q

Can not insert more languages into the clock ?? Such as Hebrew. thanks

By DANNY Dec-10/2018 09:14:36

A

Hello DANNY, 
Sorry,we can  not.

Language: English,French,German,Italian,Japanese,Polish,Portuguese,Russian,Simplified Chinese,Spanish,Turkish    



Q

Can you change the units on this watch? For example, if it's in Kilometers can I change it to miles? And can it track your time and mileage at the same time?

By Kimberly Melendez Oct-13/2018 20:51:25

A

Hello  Kimberly,


No, it does not support the function.


Q

does this smartwatch connect to the endomondo application, samsung health, googlefit?

By Jakub Sep-11/2018 12:22:30

A

Hello Jakub,


This smartwatch doesn't connect to the endomondo application, samsung health, googlefit.

Q

hello.. i want to know before buying this..is this available for using custom clock view

By jr jimmy Sep-07/2018 02:30:39

A

Hello




If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 




For more details, please check your local customs website.


See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

As I am planning to buy this product from India. Will this smart watch comes with in-built english language?

By Sravan Aug-30/2018 08:03:01

A

Hello Sravan,


Language: English,French,German,Italian,Japanese,Polish,Portuguese,Russian,Simplified Chinese,Spanish,Turkish    



Q

Hi! Can I sync helth/sport data (steps, heart rate, activity, sleep) to google fit? Thanks

By Ivi Aug-28/2018 05:48:03

A

Hello Ivi, 
Sorry, you can't.

Let me know if you need any help.


Q

planning to purchase No.1 F13 smart watch just wanted to know is there any warranty available for this product in India.

By Nithin Aug-28/2018 03:32:15

A

Hello Nithin
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html. 

Q

Hi! Does this watch/app support data export/sync with google fit. I am intereasting with step count, activity, sleep data... thanks

By ivi Aug-27/2018 12:15:11

A

Hello Ivi,


Sorry, it does not support data export/sync with google fit.

Q

Connect to iphone ?

By Britny Jul-12/2018 15:47:07

A

Hello Britny, 
Yes ,this item is compatible with OS: Android,IOS .

Q

Explain About swimming mode? what can I monitor while swimming?

By Stalin Jul-06/2018 06:46:13

A

Hello Stalin,
Swimming mode can monitor time, calories and heart rate.

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Q

in payment process they can't accept indian money

By SURESH KUMAR Jul-06/2018 06:51:45

A

Hello Suresh,

 

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.


Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Q

how many day in delivery in india

By ars Jul-03/2018 14:07:58

A

Hello Ars,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

Unregistered Air Mail    15-30 business days    $0.79    

Registered Air Mail    15-28 business days    $2.87    

Priority Line    7-15 business days    $1.09    

Expedited Shipping    3-8 business days    $20.27    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 

 


Q

Hey, how many days delivery from Brazil?

By Renato Jun-30/2018 20:36:16

A

Hello Renato,

Unregistered Air Mail    25-60 business days    $1.37    

Registered Air Mail    20-60 business days    $2.52    

Priority Line    18-45 business days    $6.36    

Please note: the standard and expedited shipping costs are only estimates; the actual shipping price will be shown on the order page.    


Q

Dubai how many days deliver ?

By vijay Jun-27/2018 05:47:44

A

Hello Vijay,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here:http://www.gearbest.com/about/shipping-methods.html 

 


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