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Customer Questions

  • All(90)
  • Product Information(73)
  • Stock Status
  • Payment(4)
  • About Shipping(8)
  • Others(4)
Q

gooood

By orhan Jan-01/2019 22:23:26

A
Hello orhan,   Thank you for your support.Please keep an eye on our website and we will keep updating other new products.We continue to work hard to provide you with more favorable and better products.
Q

Is this a dual SIM ?

By Bongani Dec-16/2018 11:39:34

A
Hello Bongani,   SIM Card Slot: Dual SIM,Dual Standby 
Q

Hello, Does it have lithuanian language? Or maybe somehow lithuanian language can be added to the phone?

By Evaldas Dec-15/2018 11:00:42

A
Hello Evaldas, Thank you for your inquiry.Yes, this device can support lithuanian language.
Q

capacity of battery

By Mohamed Ser Alkhatim Dec-06/2018 20:14:22

A
Hello Mohamed,  3300mAh big capacity battery so that you can play games faster.
Q

What are items that come in the box? Please list them.

By Richard Teh Dec-05/2018 05:20:38

A
Hello Richard, Package contents:Back Case : 1 Cell Phone: 1 Power Adapter: 1 SIM Needle: 1 Dash Type-C Cable: 1
Q

Hi, Im from Poland. I will get EU charge adapter for my shipping with phone? Regards.

By Rafał Dec-01/2018 17:45:27

A
Hello Rafał,We will send an adapter with all our products according to the order's country of delivery.
Q

does it bring Google play installed and Portuguese (Portugal) language?

By Manuel Lourenço Dec-01/2018 16:27:24

A
Hello Manuel, This item has google play store and Portuguese language.
Q

will these smartphone support indian sim???

By akshay meshram Dec-01/2018 12:32:00

A
Hello Akshay,This is a continental version of the international package, which can be used abroad.2G: GSM 1800MHz, GSM 1900MHz, GSM 850MHz, GSM 900MHz3G: WCDMA B1 2100MHz, WCDMA B2 1900MHz, WCDMA B4 1700MHz, WCDMA B5 850MHz, WCDMA B8 900MHzNetwork type: CDMA, FDD-LTE, GSM, TD-SCDMA, TDD-LTE, WCDMAWIFI: 802.11a/b/g/n/ac wireless internetWireless Connectivity: 2.4GHz/5GHz WiFi, 3G, 4G, A-GPS, Bluetooth, CDMA, Dual Band WiFi, GPS, GSM, WiFiCDMA: CDMA BC0/BC1TD-SCDMA: TD-SCDMA B34/B39TDD/TD-LTE: TDD-LTE: B34/38/B39/B40/B41 (2545 - 2655MHz)4G LTE: FDD B1 2100MHz, FDD B12 700MHz, FDD B17 700MHz, FDD B18, FDD B19 800MHz, FDD B2 1900MHz, FDD B20 800MHz, FDD B25, FDD B26, FDD B28 700MHz, FDD B29, FDD B3 1800MHz, FDD B4 1700MHz , FDD B5 850MHz, FDD B66, FDD B7 2600MHz, FDD B8 900MHz You can see if you support the frequency band on your side.
Q

Does it have European charger?

By Fábio Pereira Nov-30/2018 13:27:21

A
Hello Fábio,Please note that this is the CH plug, you may need to use an EU adapter.Let me know if you need any further assistance. 
Q

is it has international manufacturer warranty?

By pankaj Nov-29/2018 12:30:13

A
Hello PankajPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html