All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(39)
  • Product Information(38)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

No USB for this product?

By Joyfrince Jan-24/2019 05:10:38

A

Hello Joyfrince,


It has a MICRO USB that can be converted to a standard USB via an OTG cable.


Q

Can anyone tell me the max RAM capacity. I know it comes with 8GB but want to know the maximum I can upgrade to later on.

By Stacey Jan-07/2019 15:02:27

A

Hello Stacey,

No, the RAM can not be upgraded.

Q

What is HDMI type ? HDMI 1.4a or HDMI2.0?

By Hideo Umezawa Dec-17/2018 03:25:32

A

Hello Hideo, 
Thanks for your inquiry.

MicroHDMI, HDMI version is 2.0.

Q

plastic or alloy body ... thanks

By Grant Nov-23/2018 20:09:38

A

Hello Grant,

I apologize for my late response.


A shell aluminum alloy


B shell ABS+PC


C shell ABS+PC


D shell aluminum alloy


Q

The keyboard is automatically disabled when the laptop is folded into tablet mode?

By RoboH Nov-21/2018 17:02:39

A

Hello RoboH,


Yes, the keyboard will be automatically disabled when you enter tablet mode or collapse.


Q

What are the complete specs of the laptop; processor speed, RAM, ROM, disc storage,etc

By Graeme Dick Nov-21/2018 11:47:58

A

Hello Graeme,

I have already found information about the product you want for you:

Hard Disk Memory: 128GB 
RAM: 8GB 
RAM Type: DDR4

Let me know if you need any further assistance. 


Q

Does this laptop include a internal components fan? Or is it to compact.

By Ben Nov-16/2018 07:48:20

A

Hello Ben,

No, there is no fan.


Q

Can I charge it with 45W USB Type-C Wall Charger? Or With the original charger of Huawei mate20?

By Vlad Nov-15/2018 17:55:18

A

Hello Vlad,


We do not recommend using a third-party charger to avoid damaging the device.

Q

Hello 128GB SSD Storage Capacity - it's not an SSD drive, it is a flash memory that cannot be upgraded?

By Pavel Ivanov Nov-13/2018 17:08:59

A

Hello Pavel,


Please note that this is a disassembled SSD. If you need to add a large-capacity SSD, you must remove the original SSD of the machine.

Let me know if you need any further assistance. 


Q

Can you use it for video editing?

By Oscar Nov-03/2018 19:24:05

A

Hello Oscar, 

Thank you for your inquiry.  

Yes,it is ok.

Substantial high-bandwidth RAM to smoothly run your games, photos and video-editing applications

Q

No USB for this product?

By Joyfrince Jan-24/2019 05:10:38

A

Hello Joyfrince,


It has a MICRO USB that can be converted to a standard USB via an OTG cable.


Q

Can anyone tell me the max RAM capacity. I know it comes with 8GB but want to know the maximum I can upgrade to later on.

By Stacey Jan-07/2019 15:02:27

A

Hello Stacey,

No, the RAM can not be upgraded.

Q

What is HDMI type ? HDMI 1.4a or HDMI2.0?

By Hideo Umezawa Dec-17/2018 03:25:32

A

Hello Hideo, 
Thanks for your inquiry.

MicroHDMI, HDMI version is 2.0.

Q

plastic or alloy body ... thanks

By Grant Nov-23/2018 20:09:38

A

Hello Grant,

I apologize for my late response.


A shell aluminum alloy


B shell ABS+PC


C shell ABS+PC


D shell aluminum alloy


Q

The keyboard is automatically disabled when the laptop is folded into tablet mode?

By RoboH Nov-21/2018 17:02:39

A

Hello RoboH,


Yes, the keyboard will be automatically disabled when you enter tablet mode or collapse.


Q

What are the complete specs of the laptop; processor speed, RAM, ROM, disc storage,etc

By Graeme Dick Nov-21/2018 11:47:58

A

Hello Graeme,

I have already found information about the product you want for you:

Hard Disk Memory: 128GB 
RAM: 8GB 
RAM Type: DDR4

Let me know if you need any further assistance. 


Q

Does this laptop include a internal components fan? Or is it to compact.

By Ben Nov-16/2018 07:48:20

A

Hello Ben,

No, there is no fan.


Q

Can I charge it with 45W USB Type-C Wall Charger? Or With the original charger of Huawei mate20?

By Vlad Nov-15/2018 17:55:18

A

Hello Vlad,


We do not recommend using a third-party charger to avoid damaging the device.

Q

Hello 128GB SSD Storage Capacity - it's not an SSD drive, it is a flash memory that cannot be upgraded?

By Pavel Ivanov Nov-13/2018 17:08:59

A

Hello Pavel,


Please note that this is a disassembled SSD. If you need to add a large-capacity SSD, you must remove the original SSD of the machine.

Let me know if you need any further assistance. 


Q

Can you use it for video editing?

By Oscar Nov-03/2018 19:24:05

A

Hello Oscar, 

Thank you for your inquiry.  

Yes,it is ok.

Substantial high-bandwidth RAM to smoothly run your games, photos and video-editing applications

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, What about shipping? When will you send the item if I for example buy it today? I heard that there is a problem with shipping from manufacturer. I need to know the truth so be specific, please.

By Piotr Oct-18/2018 12:14:26

A

Hello Piotr,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!