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Customer Questions & Answers

  • All(7)
  • Product Information(5)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others
Q

Hello does this phone package include gamepad ?

By MIke Jul-26/2018 15:32:56

A

Hello MIke,


Package Contents

Back Case : 1 
Cell Phone: 1 
Power Adapter: 1 
Screen Protector: 1 
SIM Needle: 1 
USB Cable: 1    


Q

Just wondering is this product new, refurbished or preowned,

By Anonymous Jul-10/2018 05:47:38

A

Hello Anonymous,
This item is new.

Q

that phone have a google play?

By Nem Jul-06/2018 09:26:15

A

Hello Nem,
Google Play Store: Yes 

Q

Is this a global versjon?

By Ameen Agha Jul-05/2018 10:51:05

A

Hello Ameen, 
It's English and Chinese Edition not the global versjon.

Let me know if you need any help.

Q

will there be import duties if I get this phone delivered to Ireland.

By Sean Begley Jul-03/2018 05:50:59

A

Hello Sean,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is this Xiaomi phone or not ? why no mention of Xiaomi in description ?

By Zahid Shafi Jun-16/2018 09:49:35

A

Dear Zahid,


It is Black Shark phone.

Q

Does this phone supports Indian 4G bands???

By Harikiran Jun-15/2018 11:28:36

A

Hello Harikiran,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM B2 / B3 / B5 / B8, CDMA / EVDO BC0
WCDMA B1 / B2 / B5 / B8, TD-SCDMA B34 / B39
FDD-LTE B1 / B3 / B4 / B5 / B7 / B8 / B12, TDD-LTE B34 / B38 / B39 / B40 / B41

Q

Hello does this phone package include gamepad ?

By MIke Jul-26/2018 15:32:56

A

Hello MIke,


Package Contents

Back Case : 1 
Cell Phone: 1 
Power Adapter: 1 
Screen Protector: 1 
SIM Needle: 1 
USB Cable: 1    


Q

that phone have a google play?

By Nem Jul-06/2018 09:26:15

A

Hello Nem,
Google Play Store: Yes 

Q

Is this a global versjon?

By Ameen Agha Jul-05/2018 10:51:05

A

Hello Ameen, 
It's English and Chinese Edition not the global versjon.

Let me know if you need any help.

Q

Is this Xiaomi phone or not ? why no mention of Xiaomi in description ?

By Zahid Shafi Jun-16/2018 09:49:35

A

Dear Zahid,


It is Black Shark phone.

Q

Does this phone supports Indian 4G bands???

By Harikiran Jun-15/2018 11:28:36

A

Hello Harikiran,
Unlocked for Worldwide use. Please ensure local area network is compatible. click here for Network Frequency of your country. Please check with your carrier/provider before purchasing this item.

Networks:
GSM B2 / B3 / B5 / B8, CDMA / EVDO BC0
WCDMA B1 / B2 / B5 / B8, TD-SCDMA B34 / B39
FDD-LTE B1 / B3 / B4 / B5 / B7 / B8 / B12, TDD-LTE B34 / B38 / B39 / B40 / B41

Q

Just wondering is this product new, refurbished or preowned,

By Anonymous Jul-10/2018 05:47:38

A

Hello Anonymous,
This item is new.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

will there be import duties if I get this phone delivered to Ireland.

By Sean Begley Jul-03/2018 05:50:59

A

Hello Sean,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!