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Customer Q&A

  • All(4)
  • Product Information(3)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others
Q

Can I use the new Surface pen (EYU00003) on HI13?

By Bengt Feb-17/2019 15:32:56

A


Hello Bengt,

   

Surface pen is not supported on chuwi HI13 tablet.

Q

Is the keyboard back-lit?

By Dusan Aug-16/2018 12:57:05

A

Hello Dusan,

For your issue, please kindly note:

Sorry,it can not.

Q

does it have gps glonass ?

By chris van den berg Aug-09/2018 12:58:13

A

Hello Chris, 
No ,I am sincerely sorry that it does not .

Q

If I select priority line shipping am I going to pay taxes here in Greece? Is there any other cheaper way to get this in Greece without paying custom taxes?

By George Tsikintikos Jul-07/2018 10:10:43

A

Hello George,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Can I use the new Surface pen (EYU00003) on HI13?

By Bengt Feb-17/2019 15:32:56

A


Hello Bengt,

   

Surface pen is not supported on chuwi HI13 tablet.

Q

Is the keyboard back-lit?

By Dusan Aug-16/2018 12:57:05

A

Hello Dusan,

For your issue, please kindly note:

Sorry,it can not.

Q

does it have gps glonass ?

By chris van den berg Aug-09/2018 12:58:13

A

Hello Chris, 
No ,I am sincerely sorry that it does not .

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

If I select priority line shipping am I going to pay taxes here in Greece? Is there any other cheaper way to get this in Greece without paying custom taxes?

By George Tsikintikos Jul-07/2018 10:10:43

A

Hello George,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Be the FIRST to Ask a question. Want G Points? Just Write a Review!