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Customer Q&A

  • All(11)
  • Product Information(10)
  • Stock Status
  • Payment
  • About Shipping
  • Others(1)
Q

How can we know the battery level of this Bluetooth device?

By Paulo Feb-10/2019 19:12:36

A

Hello Paulo,


When the battery is low, it will emit a low battery alarm. This Bluetooth will not display how much power is still available.


Q

is this water proof resistant ?

By Suresh Surya Dec-19/2018 10:46:03

A

Hello Suresh,

Yes, button panel is waterproof and sun-proof, while the design is durable. 

Q

Can we do a conference call between three people at a time??

By Mayur Ambre Nov-23/2018 16:18:11

A

Hello Mayur,

For your issue, please kindly note:

Sorry,it can not.

Q

what is difference in BT s2 and BT s3? any technical upgrades ?

By rahul Aug-29/2018 08:52:22

A

Hello Rahul,


 BT s3: Line optimization, longer standby time, longer usage time.


Q

Can I talk to all riders in my group at same time ? & Can I hear what other riders are talking ? ( Group discussion purpose )

By Trivikram S Shendye Aug-14/2018 06:34:51

A

Hello Trivikram, 

You can't do it in groups, you can only do it in pairs.

Let me know if you need any help.

Q

What type of cable/connector is used for charging? Is it a common type like Micro USB or someth ing proprietary? Thanks.

By Glenn Jul-26/2018 20:42:48

A

Hello Glenn, 

Thank you for your inquiry.

It is a dedicated data line, USB 8-pin interface.

Q

Hi there! 1) I wanted to know how many riders INCLUDING ME can be connected simultaneously and use the INTERCOM facility to talk to all of them at once? 2) Can this bluetooth device be connected to other bluetooth devices of ANY BRAND or does it require the other bluetooth device to be the EXACT same product to use intercom facility? 3) What is battery life if the device is continuously used to for INTERCOM facility? 4)How much time does it take to FULLY charge the device? 5)Can the device be charged while using the INTERCOM facility? (It would be great if you could answer me in the same sequence as my questions)

By Devesh Jul-04/2018 18:01:40

A

Hello Devesh,


  1. It supports three pairs at the same time, you need to switch between two people.

  2. It can't be paired with other brands expecting BT-S2.

  3. Stand by: Up to 300hrs Talk time: Phone up to 10hours Intercom up to 8 hours

  4. Charging time: 3hours

  5. It can't  be charged while using the INTERCOM facility. Because the headphone jack and the charging jack are the same.

 


Q

We are a group of 4 bike riders. - Does this product support 4 individual users? What is the maximum number of users? - Do you ship to Switzerland? Within how many days? Thanks

By Joe S Jul-03/2018 05:45:11

A

Hello Joe,


Sorry,the maximum number of users it supports is 3.

We can ship it to Switzerland.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

it'´s the same conector and plug of de bt-s2? can use the same headphones and mic?

By jose miguel Jun-22/2018 13:52:21

A

Hello Jose,

Yes, it is universal.

Q

Hi, I have a remote control from a VNETPHONE V8 Intercom Headset. The intercom is broken, but the command is ok. Can this remote command work with this intercom BT-S3? Thank you

By Miguel Jun-19/2018 12:59:24

A

Cannot be used in this style

Q

How can we know the battery level of this Bluetooth device?

By Paulo Feb-10/2019 19:12:36

A

Hello Paulo,


When the battery is low, it will emit a low battery alarm. This Bluetooth will not display how much power is still available.


Q

is this water proof resistant ?

By Suresh Surya Dec-19/2018 10:46:03

A

Hello Suresh,

Yes, button panel is waterproof and sun-proof, while the design is durable. 

Q

Can we do a conference call between three people at a time??

By Mayur Ambre Nov-23/2018 16:18:11

A

Hello Mayur,

For your issue, please kindly note:

Sorry,it can not.

Q

what is difference in BT s2 and BT s3? any technical upgrades ?

By rahul Aug-29/2018 08:52:22

A

Hello Rahul,


 BT s3: Line optimization, longer standby time, longer usage time.


Q

Can I talk to all riders in my group at same time ? & Can I hear what other riders are talking ? ( Group discussion purpose )

By Trivikram S Shendye Aug-14/2018 06:34:51

A

Hello Trivikram, 

You can't do it in groups, you can only do it in pairs.

Let me know if you need any help.

Q

What type of cable/connector is used for charging? Is it a common type like Micro USB or someth ing proprietary? Thanks.

By Glenn Jul-26/2018 20:42:48

A

Hello Glenn, 

Thank you for your inquiry.

It is a dedicated data line, USB 8-pin interface.

Q

Hi there! 1) I wanted to know how many riders INCLUDING ME can be connected simultaneously and use the INTERCOM facility to talk to all of them at once? 2) Can this bluetooth device be connected to other bluetooth devices of ANY BRAND or does it require the other bluetooth device to be the EXACT same product to use intercom facility? 3) What is battery life if the device is continuously used to for INTERCOM facility? 4)How much time does it take to FULLY charge the device? 5)Can the device be charged while using the INTERCOM facility? (It would be great if you could answer me in the same sequence as my questions)

By Devesh Jul-04/2018 18:01:40

A

Hello Devesh,


  1. It supports three pairs at the same time, you need to switch between two people.

  2. It can't be paired with other brands expecting BT-S2.

  3. Stand by: Up to 300hrs Talk time: Phone up to 10hours Intercom up to 8 hours

  4. Charging time: 3hours

  5. It can't  be charged while using the INTERCOM facility. Because the headphone jack and the charging jack are the same.

 


Q

We are a group of 4 bike riders. - Does this product support 4 individual users? What is the maximum number of users? - Do you ship to Switzerland? Within how many days? Thanks

By Joe S Jul-03/2018 05:45:11

A

Hello Joe,


Sorry,the maximum number of users it supports is 3.

We can ship it to Switzerland.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

it'´s the same conector and plug of de bt-s2? can use the same headphones and mic?

By jose miguel Jun-22/2018 13:52:21

A

Hello Jose,

Yes, it is universal.

Q

Hi, I have a remote control from a VNETPHONE V8 Intercom Headset. The intercom is broken, but the command is ok. Can this remote command work with this intercom BT-S3? Thank you

By Miguel Jun-19/2018 12:59:24

A

Cannot be used in this style

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Can this be paired with bts2??

By goby Jun-16/2018 10:14:19

A

Dear Goby,



Yes, it can be paired with bts2.