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Customer Questions

  • All(29)
  • Product Information(25)
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Q

What is the service warranty on the product?

By Donald Feb-28/2019 10:12:45

A
Hello Donald, Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html
Q

What plug does it ship with

By Terry Jan-06/2019 16:08:07

A
Hello Terry,We will send an adapter with all our products according to the order's country of delivery.
Q

How to change language from chinese to english? , Will it work in India?

By pennydoll Dec-04/2018 04:59:55

A
Hello pennydoll, ● The system language is English and the software language cannot be changedThe item can be work in india.
Q

Does this come with English language and what is the product warranty period ? Does Gear Best offer support

By Shashi Patel Nov-27/2018 03:32:58

A
Hello ShashiThe system language is English and the software language cannot be changedPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Is it compatible with the Amazon fire stick or the Roku stick?

By Michael Nov-27/2018 02:58:44

A
Hello Michael, Thank you for your inquiry.Sorry, they are not compatible.
Q

Can u tell me what 3D glasses will work with it so I could buy them together,Saw aot review and alot said it need special 3D glasses ?

By mo Nov-22/2018 04:43:12

A
Hello Mo, Please wear peak meter shutter type 3d glasses.
Q

Works on 110V USA?

By kkurni Nov-21/2018 17:03:51

A
Hello Kkurni,You need to buy a transformer.
Q

It is possible that you send the projector to Peru

By Erick Vargas Nov-20/2018 00:41:42

A
Hello Erick, We can ship to Peru.
Q

Hi, does this English version definitely support 3D ? and can i play movies through my HDD? thanks Ian

By ian Oct-25/2018 19:03:36

A
Hello Ian,Yes,its system language is English and it is support 3D.Let me know if you need any further assistance. 
Q

Hi, is it possible to update The System to spanish language?

By Tito Oct-20/2018 11:06:45

A
Hello Tito,For your issue, please kindly note:Sorry,it can not.The system language is English and the software language cannot be changed.