All
Product keywords
Please enter the email address account

Customer Questions

  • All(13)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

what languages supported

By kostas Feb-23/2019 09:22:46

A
Language: Chinese, English
Q

Hi, I am very interested in getting this Xiaomi Mi Pad 4 (3GB / 32GB) for a Christmas gift. However, I see that it says that for Mexico it ships between Dec 17 - Dec 20 and if I pay the expedited shipping it takes about 7 - 10 business days. My questions would be if there is a way to ship it before those days so it arrives before the 24th of December. Thank you for your help and have a wonderful day!

By Pepe Nov-28/2018 19:58:02

A
Hello Pepe,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Is this the global version ?

By Xristos Linardos Nov-25/2018 20:48:12

A
Hello Xristos,   CN.
Q

does it have GPS module?

By LK82 Nov-23/2018 13:15:38

A
Hello LK82, No ,I am sincerely sorry that it does not .
Q

Does it support OTA updates?

By Dani Nov-23/2018 00:15:15

A
Hello Dani,For your issue, please kindly note:Yes,it can.
Q

Hi. Does this come with a UK plug?

By Joe Meagher Nov-22/2018 22:53:49

A
Hello Joe,We will send an adapter with all our products according to the order's country of delivery.
Q

Can we install the oficial app of Google play store?

By joao Nov-22/2018 11:26:49

A
Hello Joao, No, it doesn't have. It has its own App store.Let me know if you need any help.
Q

Can you please offer details about the warranty period and procedure? Thank you.

By Yashipuku Nov-20/2018 15:55:30

A
Hello Yashipuku,For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.
Q

Does it support SIM or Memory card ?

By Jerome Oct-23/2018 01:37:11

A
Hello Jerome, This item does not support sim card ,but it supports upon to 256GB TF card .
Q

Hello this product is google start

By javed shaikh Oct-20/2018 15:10:44

A
Hello Javed,We are sorry that this product does not have a Google store. But you can download it at the Xiaomi store.Let me know if you need any further assistance.