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Customer Q&A

  • All(13)
  • Product Information(11)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

what languages supported

By kostas Feb-23/2019 09:22:46

A

Language: Chinese, English

Q

Hi, I am very interested in getting this Xiaomi Mi Pad 4 (3GB / 32GB) for a Christmas gift. However, I see that it says that for Mexico it ships between Dec 17 - Dec 20 and if I pay the expedited shipping it takes about 7 - 10 business days. My questions would be if there is a way to ship it before those days so it arrives before the 24th of December. Thank you for your help and have a wonderful day!

By Pepe Nov-28/2018 19:58:02

A

Hello Pepe,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Is this the global version ?

By Xristos Linardos Nov-25/2018 20:48:12

A


Hello Xristos,

   

CN.

Q

does it have GPS module?

By LK82 Nov-23/2018 13:15:38

A

Hello LK82, 
No ,I am sincerely sorry that it does not .

Q

Does it support OTA updates?

By Dani Nov-23/2018 00:15:15

A

Hello Dani,

For your issue, please kindly note:

Yes,it can.

Q

Hi. Does this come with a UK plug?

By Joe Meagher Nov-22/2018 22:53:49

A

Hello Joe,

We will send an adapter with all our products according to the order's country of delivery.


Q

Can we install the oficial app of Google play store?

By joao Nov-22/2018 11:26:49

A

Hello Joao, 
No, it doesn't have. It has its own App store.

Let me know if you need any help.

Q

Can you please offer details about the warranty period and procedure? Thank you.

By Yashipuku Nov-20/2018 15:55:30

A

Hello Yashipuku,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

Does it support SIM or Memory card ?

By Jerome Oct-23/2018 01:37:11

A

Hello Jerome, 
This item does not support sim card ,but it supports upon to 256GB TF card .

Q

Hello this product is google start

By javed shaikh Oct-20/2018 15:10:44

A

Hello Javed,


We are sorry that this product does not have a Google store. But you can download it at the Xiaomi store.

Let me know if you need any further assistance. 


Q

what languages supported

By kostas Feb-23/2019 09:22:46

A

Language: Chinese, English

Q

Is this the global version ?

By Xristos Linardos Nov-25/2018 20:48:12

A


Hello Xristos,

   

CN.

Q

does it have GPS module?

By LK82 Nov-23/2018 13:15:38

A

Hello LK82, 
No ,I am sincerely sorry that it does not .

Q

Does it support OTA updates?

By Dani Nov-23/2018 00:15:15

A

Hello Dani,

For your issue, please kindly note:

Yes,it can.

Q

Hi. Does this come with a UK plug?

By Joe Meagher Nov-22/2018 22:53:49

A

Hello Joe,

We will send an adapter with all our products according to the order's country of delivery.


Q

Can we install the oficial app of Google play store?

By joao Nov-22/2018 11:26:49

A

Hello Joao, 
No, it doesn't have. It has its own App store.

Let me know if you need any help.

Q

Does it support SIM or Memory card ?

By Jerome Oct-23/2018 01:37:11

A

Hello Jerome, 
This item does not support sim card ,but it supports upon to 256GB TF card .

Q

Hello this product is google start

By javed shaikh Oct-20/2018 15:10:44

A

Hello Javed,


We are sorry that this product does not have a Google store. But you can download it at the Xiaomi store.

Let me know if you need any further assistance. 


Q

Does it support 4G or LTE?

By Kome Oct-14/2018 20:53:05

A

Hello Kome, 

Sorry,it doesn't support 4G or LTE and only supports WIFI.

Let me know if you need any help.

Q

hello, can i install greek language?

By Angel Bax Oct-14/2018 14:23:36

A

Hello Angel, 
No,you cannot ,the language is chinese and english.

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Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Hi, I am very interested in getting this Xiaomi Mi Pad 4 (3GB / 32GB) for a Christmas gift. However, I see that it says that for Mexico it ships between Dec 17 - Dec 20 and if I pay the expedited shipping it takes about 7 - 10 business days. My questions would be if there is a way to ship it before those days so it arrives before the 24th of December. Thank you for your help and have a wonderful day!

By Pepe Nov-28/2018 19:58:02

A

Hello Pepe,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.

Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Can you please offer details about the warranty period and procedure? Thank you.

By Yashipuku Nov-20/2018 15:55:30

A

Hello Yashipuku,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.