All
Product keywords
Please enter the email address account

Customer Questions & Answers

  • All(50)
  • Product Information(46)
  • Stock Status
  • Payment
  • About Shipping(3)
  • Others(1)
Q

If order coral blue colour,do I get 2 coral blue watch bands or 1 coral blue and 1 black coloured watch band ???

By Saif Apr-22/2019 22:57:12

A

Hello Saif,


Thanks for your inquiry.


Package Contents: 1 x Smart Watch, 2 x Watchband, 1 x Charging Cable, 1 x English User Manual


If you buy coral blue, then you also get coral blue.
    

Have a nice day.


Q

Hello, I would like to know how long it takes for the product to be posted, thank you

By Dilber Feb-12/2019 07:47:27

A

Hello Dilber,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

What sports does the watch keep track of?

By Abo Feb-04/2019 18:43:17

A


Hello Abo,

   


Can test running, basketball, football, etc.

Q

what application do I need to use?

By yunus Feb-01/2019 12:11:30

A


Hello yunus,

   


wearhealth

Q

Which all languages are included? Is there Czech language? Thank you.

By Tomas Jan-22/2019 18:10:57

A

Hello Tomas,

Yes,it supports Czech language.Thank you.

Q

Any warranty on this watch.

By Prabhat Jan-07/2019 20:11:33

A

Hello Prabhat,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

Does this Q9 have to have the complete WearHealth App download for any of the functions to work (i.e steps, calorie counter, alarm etc)?

By AG Jan-06/2019 22:13:28

A

Hello AG,


Please note that you need to download the app and then connect to the app for time calibration.

Let me know if you need any further assistance. 


Q

Is there language Hebrew?

By michael Jan-06/2019 16:11:04

A

Hello Michael, 
Sorry, it doesn't have language Hebrew.

Let me know if you need any help.


Q

Can I install other watch faces. If so, what app is needed. Your pictures show one face I would like to have, but it is not on the watch.

By Rusty Jan-03/2019 02:45:29

A

Hello Rusty, 

You can't install other dials, you can only select three dials that are inside.

Let me know if you need any help.

Q

can you control music apps with the watch?

By R Dubya Dec-25/2018 14:29:01

A

Hello R,


 Sorry, you can't control music apps with the watch.

Q

If order coral blue colour,do I get 2 coral blue watch bands or 1 coral blue and 1 black coloured watch band ???

By Saif Apr-22/2019 22:57:12

A

Hello Saif,


Thanks for your inquiry.


Package Contents: 1 x Smart Watch, 2 x Watchband, 1 x Charging Cable, 1 x English User Manual


If you buy coral blue, then you also get coral blue.
    

Have a nice day.


Q

What sports does the watch keep track of?

By Abo Feb-04/2019 18:43:17

A


Hello Abo,

   


Can test running, basketball, football, etc.

Q

what application do I need to use?

By yunus Feb-01/2019 12:11:30

A


Hello yunus,

   


wearhealth

Q

Which all languages are included? Is there Czech language? Thank you.

By Tomas Jan-22/2019 18:10:57

A

Hello Tomas,

Yes,it supports Czech language.Thank you.

Q

Any warranty on this watch.

By Prabhat Jan-07/2019 20:11:33

A

Hello Prabhat,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

Does this Q9 have to have the complete WearHealth App download for any of the functions to work (i.e steps, calorie counter, alarm etc)?

By AG Jan-06/2019 22:13:28

A

Hello AG,


Please note that you need to download the app and then connect to the app for time calibration.

Let me know if you need any further assistance. 


Q

Is there language Hebrew?

By michael Jan-06/2019 16:11:04

A

Hello Michael, 
Sorry, it doesn't have language Hebrew.

Let me know if you need any help.


Q

Can I install other watch faces. If so, what app is needed. Your pictures show one face I would like to have, but it is not on the watch.

By Rusty Jan-03/2019 02:45:29

A

Hello Rusty, 

You can't install other dials, you can only select three dials that are inside.

Let me know if you need any help.

Q

can you control music apps with the watch?

By R Dubya Dec-25/2018 14:29:01

A

Hello R,


 Sorry, you can't control music apps with the watch.

Q

Hi,Can i connect the watch to my fav fitness app Strava?

By Mohammed Dec-21/2018 13:27:28

A

Hello Mohammed,


Please note that it is not possible.

Let me know if you need any further assistance. 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hello, I would like to know how long it takes for the product to be posted, thank you

By Dilber Feb-12/2019 07:47:27

A

Hello Dilber,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

This Item Shipping to Inda? How many Days ?

By Arun Oct-27/2018 10:54:23

A

Hello Arun,

We sent this item to India . You can add the item to your cart first.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how much time take it to deliver to india?

By akshay Oct-20/2018 02:53:52

A

Hello Akshay,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail without tracking number& Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html 


Q

how can i install date time???

By ko9sactiom Nov-30/2018 15:38:25

A

Hello Ko9sactiom,


You can download the app, then open the phone Bluetooth, search the bracelet through the APP, and set the time after the connection is successful.