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Customer Questions & Answers

  • All(6)
  • Product Information(5)
  • Stock Status(1)
  • Payment
  • About Shipping
  • Others
Q

will i be to change the Chinese window 10 to English window 10?

By paulos Dec-02/2018 12:29:57

A

Hello Paulos,


Please note that this product is the Chinese Home Edition and cannot be installed with a language pack. So it can't be changed to English.

Let me know if you need any further assistance. 


Q

Does this i5 version of the Matebook X Pro come with the MX150 card?

By Hao Yuan Nov-20/2018 14:48:59

A

Hello Hao,

I have already found information about the product you want for you:

NVIDIA GeForce MX150 dedicated graphics, all of these give users a full suite for using dominance and offer users a truly seamless gaming experience. 

Let me know if you need any further assistance. 


Q

keyboard qwerty?

By tang Nov-14/2018 14:30:32

A

Hello Tang,

Yes, it comes with QWERTY layout.

Q

How long will the HUAWEI MateBook X Pro take to be delivered to my UK address?

By Jonathan Oct-06/2018 08:08:55

A

Hello Jonathan,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

HD or SSD capacity?

By Jerzy Aug-13/2018 13:58:33

A

Hello Jerzy, 
Thanks for your inquiry.

This item has 256GB SSD Storage Capacity.

Q

Is windows the Chinese version on the laptop?

By Adam Aug-02/2018 03:28:18

A

Hello Adam, 
Thanks for your inquiry.

Yes, it is Chinese version, windows 10.

Q

will i be to change the Chinese window 10 to English window 10?

By paulos Dec-02/2018 12:29:57

A

Hello Paulos,


Please note that this product is the Chinese Home Edition and cannot be installed with a language pack. So it can't be changed to English.

Let me know if you need any further assistance. 


Q

Does this i5 version of the Matebook X Pro come with the MX150 card?

By Hao Yuan Nov-20/2018 14:48:59

A

Hello Hao,

I have already found information about the product you want for you:

NVIDIA GeForce MX150 dedicated graphics, all of these give users a full suite for using dominance and offer users a truly seamless gaming experience. 

Let me know if you need any further assistance. 


Q

keyboard qwerty?

By tang Nov-14/2018 14:30:32

A

Hello Tang,

Yes, it comes with QWERTY layout.

Q

HD or SSD capacity?

By Jerzy Aug-13/2018 13:58:33

A

Hello Jerzy, 
Thanks for your inquiry.

This item has 256GB SSD Storage Capacity.

Q

Is windows the Chinese version on the laptop?

By Adam Aug-02/2018 03:28:18

A

Hello Adam, 
Thanks for your inquiry.

Yes, it is Chinese version, windows 10.

Q

How long will the HUAWEI MateBook X Pro take to be delivered to my UK address?

By Jonathan Oct-06/2018 08:08:55

A

Hello Jonathan,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!