All
Product keywords
Please enter the email address account

Customer Questions

  • All(9)
  • Product Information(6)
  • Stock Status(1)
  • Payment
  • About Shipping(1)
  • Others(1)
Q

in stock?

By Eduarfo Mar-08/2019 14:56:35

A
Hello Eduarfo,We are very happy to tell you that this product is in stock.You are welcome to buy on our website.
Q

does it have FM radio?

By Leonardo Nov-06/2018 09:15:20

A
Hello Leonardo,It comes with FM radio.
Q

hello is the power adapter compatible with EU type power socket and plugs ?

By richard b. Sep-06/2018 14:19:01

A
Hello Richard,We will send an adapter with all our products according to the order's country of delivery.
Q

Does the item have a "three-card slot"? 2 SIMs and (!) 1 TFCard?

By KB Sep-04/2018 20:01:45

A
Hello KB, Thank you for your inquiry.SIM Card: dual Nano SIM or Nano SIM + micro SD.
Q

Hello, please Tell me If the phone has NFC (near field comunication) ?

By Cezar Aug-29/2018 19:07:03

A
Hello Cezar,No,the phone has not NFC .
Q

hi does it have play store loaded?

By jeremy Aug-03/2018 03:24:37

A
Hello Jeremy, Google Play Store: Yes Let me know if you need any help.
Q

Hi! Does this phone has any warranty?

By Zsuzsa Szűcs Aug-02/2018 11:22:23

A
Hello Zsuzsa,For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.
Q

Hello, Is this version includes B20 frequency?

By dominik Jul-27/2018 14:56:40

A
Hello Dominik,Network:● GSM: B2 / B3 / B5 / B8● WCDMA: B1 / B2 / B5 / B8● FDD-LTE: B1 / 2 / 3 / 4 / 5 / 7 / 8 / 20 / 28, TDD-LTE: B38 / 40
Q

Hi! Express shipping to EU - whjat the company? Processing time?

By Georgy Jul-27/2018 04:32:29

A
Hello Georgy,It can be shipped to EU with express shipping.The shipping company depends on the shipping method you choose.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html