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Customer Q&A

  • All(27)
  • Product Information(20)
  • Stock Status(3)
  • Payment
  • About Shipping(3)
  • Others(1)
Q

how long will it take for it to be shipped to nigeria and what is the shipping cost for this product?

By chizoba Feb-07/2019 18:10:17

A

Hello chizoba,
You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 3-7 working days
2) Standard Shipping:7-10 working days
3) Flat Rate Shipping:10-25 working days
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

Hello, the cellphone works in México? Im Telcel user and i want to buy it but i need to be sure that works with mexican local red

By Luis Carlos Jan-23/2019 17:53:30

A

Hello Luis, 

You can ensure local area network is compatible. Click here for your country's network frequency: http://maps.mobileworldlive.com/. Or you can check with your operator / supplier before buying this item.


Q

Does it come with a tpu case?

By Robi Jan-16/2019 22:12:26

A

Hello Robi,

Package Contents

Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

it says the rear camera is 12mp + 20mp unlike the other offers of the same model 'mi a2. ' are these specs correct?! thanks in advance

By Paulo Nov-23/2018 10:16:05

A

Hello Paulo, 
Camera: 12.0MP + 20.0MP rear camera + 20.0MP front camera

Q

I bought this Xiaomi Mi A2 mob here in Malta, please I wish to buy a leather pouch multi card holder, are there any available pls & if yes what colors are to choose from??? thank you.

By Maria Dolores Bonnici Nov-22/2018 15:04:56

A

Hello Maria,


I have tried to find the product you want for you, please refer to the link:https://www.gearbest.com/Xiaomi-Mi-A2-leather-_gear/ 

Let me know if you need any further assistance. 


Q

this phone Is compatible from Peru???

By Dav Nov-21/2018 16:12:18

A

Hello Dav, 
Thanks for your inquiry.

Yes this device can be used in Peru.

Q

Is it an Android one phone?

By Ife Nov-19/2018 18:05:04

A

Hello Ife, 
Thanks for your inquiry.

Yes, system: Android 8.1.

Q

Does Xiaomi Redmi 4 Pro 32GB Χρυσό Dual Sim Smartphone support greek language?

By bibi Nov-19/2018 09:09:05

A

Hello Dibi, 

Thank you for your inquiry.  

SIM Card: dual Nano SIM, dual standby

Yes,it has the greek language.

Q

Does the phone have face recognition?

By mister Nov-14/2018 13:24:52

A

Hello Mister,


Please note that this product can perform face detection but does not support face unlocking.

Let me know if you need any further assistance. 


Q

this phone have wireless charg

By Ronaldo Nov-12/2018 10:56:08

A

Hello Ronaldo, 

Thank you for your inquiry.  

Yes,it has the wireless charging.

Q

Hello, the cellphone works in México? Im Telcel user and i want to buy it but i need to be sure that works with mexican local red

By Luis Carlos Jan-23/2019 17:53:30

A

Hello Luis, 

You can ensure local area network is compatible. Click here for your country's network frequency: http://maps.mobileworldlive.com/. Or you can check with your operator / supplier before buying this item.


Q

Does it come with a tpu case?

By Robi Jan-16/2019 22:12:26

A

Hello Robi,

Package Contents

Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

it says the rear camera is 12mp + 20mp unlike the other offers of the same model 'mi a2. ' are these specs correct?! thanks in advance

By Paulo Nov-23/2018 10:16:05

A

Hello Paulo, 
Camera: 12.0MP + 20.0MP rear camera + 20.0MP front camera

Q

I bought this Xiaomi Mi A2 mob here in Malta, please I wish to buy a leather pouch multi card holder, are there any available pls & if yes what colors are to choose from??? thank you.

By Maria Dolores Bonnici Nov-22/2018 15:04:56

A

Hello Maria,


I have tried to find the product you want for you, please refer to the link:https://www.gearbest.com/Xiaomi-Mi-A2-leather-_gear/ 

Let me know if you need any further assistance. 


Q

this phone Is compatible from Peru???

By Dav Nov-21/2018 16:12:18

A

Hello Dav, 
Thanks for your inquiry.

Yes this device can be used in Peru.

Q

Is it an Android one phone?

By Ife Nov-19/2018 18:05:04

A

Hello Ife, 
Thanks for your inquiry.

Yes, system: Android 8.1.

Q

Does Xiaomi Redmi 4 Pro 32GB Χρυσό Dual Sim Smartphone support greek language?

By bibi Nov-19/2018 09:09:05

A

Hello Dibi, 

Thank you for your inquiry.  

SIM Card: dual Nano SIM, dual standby

Yes,it has the greek language.

Q

this phone have wireless charg

By Ronaldo Nov-12/2018 10:56:08

A

Hello Ronaldo, 

Thank you for your inquiry.  

Yes,it has the wireless charging.

Q

hey good night . i have a question about this phone . in november i want buy , so i need know what accessories come with phone ?

By Andre vieira lima Sep-29/2018 20:47:02

A

Hello Andre,

Package Contents:

Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    

Thank you.

Q

Mi A2 4Gb/64Gb Hi this phone have NFC? Thanks

By Pedro Sep-22/2018 18:35:23

A

Hello Pedro, 
Yes ,it does have .

Q

Does the phone have face recognition?

By mister Nov-14/2018 13:24:52

A

Hello Mister,


Please note that this product can perform face detection but does not support face unlocking.

Let me know if you need any further assistance. 


Q

Hi! I just wanted to know if you have stock to send right away to Australia. Thank you!

By Emiliano Oct-22/2018 23:16:30

A

Hello Emiliano,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.

We can ship it to Australia.


Q

When the stock arrives? I'm planning to buy one of these

By Diogo Oct-05/2018 18:01:27

A

Hello Diogo, 

Thank you for your inquiry.  

Our website is currently in stock, you can buy it at any time.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

how long will it take for it to be shipped to nigeria and what is the shipping cost for this product?

By chizoba Feb-07/2019 18:10:17

A

Hello chizoba,
You can see the Shipping costs and delivery time during the check out. Steps to follow 1. Add your product to your cart 2. Enter your delivery country 3. The shipping cost will be displayed automatically.
Once we have received your payment we will ship your item according the dispatch estimation indicated on the product page.
Delivery time estimation :
1) Expedited Shipping: 3-7 working days
2) Standard Shipping:7-10 working days
3) Flat Rate Shipping:10-25 working days
Learn more information about shipping from http://www.gearbest.com/about/shipping-methods.html

Q

How many time to you send it?

By David Sep-23/2018 21:06:01

A

Hello David,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Where the item shipped from and how long it will get to Australia? Thanks

By yuve Sep-06/2018 05:17:14

A

Hello

You can see the shipping costs and delivery time for your order during the checkout. 


Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. 


We have 3 methods of delivery, the estimated shipping times are below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html


Q

Hello, how long is the phone's warranty?

By jose Oct-25/2018 00:20:08

A

Hello Jose
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html