All
Product keywords
Please enter the email address account

Customer Q&A

  • All(16)
  • Product Information(12)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

Is this the global version?

By Mike Sep-17/2018 02:25:08

A

Hello Mike, 
No ,I am sincerely sorry that it is not .

Q

Can I use google store with it?

By Cho Sep-15/2018 14:58:16

A

Hello Cho,
Yes, please feel free to order it.

Google Play Store: Yes 

Q

This phone can work in Spanish?

By Pablo Sep-14/2018 06:56:10

A

Hello Pablo, 
The language of the item are Chinese and English. 

Q

fast charger?

By george Sep-13/2018 21:05:30

A

Hello George, 
Thanks for your inquiry.

Yes it can support fast charger.

Q

When is this device expected to be shipped to the UK? I really want this device but the expected dispatch time is 30+ days.

By Matt Sep-13/2018 07:09:31

A

Hello Matt,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

OTA?

By george Sep-10/2018 20:33:19

A

Hello George,

OTA: No 

Q

Is it type c USB ?

By David Helmersu Sep-07/2018 23:00:44

A

Hello Nan,

For your issue, please kindly note:

Yes,it is.


Q

Does it support LTE band of FIDO in Canada?

By Indranil Poddar Sep-06/2018 01:58:30

A

Hello Indranil, 


Networks:
● GSM B2 / B3 / B5 / B8, CDMA 1X/EVDO BC0
● WCDMA B1 / B2 / B5 / B8, TD-SCDMA B34 / B39
● FDD-LTE B1 / B3 / B5 / B7 / B8, TDD-LTE B34 / B38 / B39 / B40 / B41


Let me know if you need any help.

Q

it comes with case r or not ?

By samm Sep-03/2018 08:59:32

A

Hello Samm,


Package Contents

Back Case : 1 
Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

NFC function?

By Cosjin Sep-01/2018 01:35:03

A

Hola Cosjin,


Lo siento. Este telefono no tiene NFC.


Un saludo

Q

Is this the global version?

By Mike Sep-17/2018 02:25:08

A

Hello Mike, 
No ,I am sincerely sorry that it is not .

Q

This phone can work in Spanish?

By Pablo Sep-14/2018 06:56:10

A

Hello Pablo, 
The language of the item are Chinese and English. 

Q

fast charger?

By george Sep-13/2018 21:05:30

A

Hello George, 
Thanks for your inquiry.

Yes it can support fast charger.

Q

OTA?

By george Sep-10/2018 20:33:19

A

Hello George,

OTA: No 

Q

Is it type c USB ?

By David Helmersu Sep-07/2018 23:00:44

A

Hello Nan,

For your issue, please kindly note:

Yes,it is.


Q

Does it support LTE band of FIDO in Canada?

By Indranil Poddar Sep-06/2018 01:58:30

A

Hello Indranil, 


Networks:
● GSM B2 / B3 / B5 / B8, CDMA 1X/EVDO BC0
● WCDMA B1 / B2 / B5 / B8, TD-SCDMA B34 / B39
● FDD-LTE B1 / B3 / B5 / B7 / B8, TDD-LTE B34 / B38 / B39 / B40 / B41


Let me know if you need any help.

Q

it comes with case r or not ?

By samm Sep-03/2018 08:59:32

A

Hello Samm,


Package Contents

Back Case : 1 
Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

NFC function?

By Cosjin Sep-01/2018 01:35:03

A

Hola Cosjin,


Lo siento. Este telefono no tiene NFC.


Un saludo

Q

play store support

By owais akhtar Aug-28/2018 19:33:57

A

Hello Owais, 
Yes ,this item has google play store .

Q

Hi, Is the phone unlocked ?

By Kwan Aug-17/2018 07:12:19

A

Hello Kwan,


All of our products are unlocked for worldwide use. Please ensure local area networks are compatible with the network frequency of your country. Please check with your carrier/provider before purchasing this item.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

When is this device expected to be shipped to the UK? I really want this device but the expected dispatch time is 30+ days.

By Matt Sep-13/2018 07:09:31

A

Hello Matt,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi, Does the phone come installed with Google Play?

By A Aug-03/2018 23:45:52

A

Hello A,
Thanks for your inquiry.

Yes, the item comes with Google Play.