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Customer Questions

  • All(29)
  • Product Information(21)
  • Stock Status(1)
  • Payment(3)
  • About Shipping(3)
  • Others(1)
Q

Will this phone work in Canada on a 3g 4g network And work with Lucky Mobile or Chatr Mobile

By Eddy Apr-03/2019 17:43:13

A
Hello  Eddy,Please click here http://maps.mobileworldlive.com/  for Network Frequency of your country. 
Q

version global?

By Alexia Lima Nov-30/2018 11:13:25

A
Hello Alexia, Yes,it is Global Version.
Q

HI . Will this phone function okay in the United kingdom in 3G and 4G. Thanks

By connor maguire Nov-23/2018 23:38:13

A
Hello Connor,Can be used in the UK.
Q

I live in the United States ... At&t is my preferred carrier. will this Xiaomi (and other Xiaomi phones) work fully in US? would I need to check each model before buying? I was hoping the global version would work on At&t network? THANK You for your help.

By jeremyhfoster Nov-22/2018 14:53:16

A
Hello Jeremyhfoster,Please note that this product is an original international version, so it can be used worldwide. But its charger is the EU plug. If you are going to use it in the US, you may need an adapter.Let me know if you need any further assistance. 
Q

hello does mi a2 lite supports otg

By kiranb Nov-17/2018 13:37:04

A
Hello Kiranb,We are sorry that it may not be supported.Let me know if you need any further assistance. 
Q

I want to purchase this product and get it shipped to the US. But I will be gifting it to someone in India. And since it says it's a global version, I am just curious which charging adapter is included in this?

By Niket Thakker Oct-23/2018 21:33:09

A
Hello Niket,It comes with EU plug.
Q

can you price the items in zar

By meena Oct-13/2018 20:20:21

A
Hello Meena, You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).
Q

how much is the processing time for shipping?

By Gonzalo Sep-27/2018 15:06:39

A
Hello Gonzalo,Generally, the average processing time is between 1-3 business days. However, this depends on the item's stock availability. For small quantity orders, the processing time is generally between 3-5 business days. The total delivery time is the processing time plus the shipping time.
Q

I am in the UK and I want to order this phone. Will I need to pay import tax?

By Oliver Sep-23/2018 21:34:05

A
Hello Oliver,If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. For more details, please check your local customs website.See our FAQ's here: http://www.gearbest.com/about/faq.html 
Q

how much will this cost in Philipine peso currency?

By john irvin Sep-21/2018 07:32:59

A
Hello John, You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).