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Customer Questions & Answers

  • All(6)
  • Product Information(3)
  • Stock Status
  • Payment(1)
  • About Shipping(2)
  • Others
Q

Hello. Please tell me if I order today a phone when it will arrive in Romania. Thank you!

By Marian Dec-18/2018 08:14:20

A

Hello Marian,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi does this phone comes with charger with in the given offer price or need to buy seperately ?

By Raina Dec-17/2018 07:03:37

A

Hello Raina, 

Thank you for your inquiry.

Package Contents:

Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

how I buy this phone , I can bought this phone with GB points ????

By Rupinder Dec-15/2018 08:44:12

A

Hello Rupinder,


To use your points, simply follow the steps below:

1) Please add the items you would like to purchase into your shopping bag.

2)Click "Proceed to check out".

Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. 


Learn more about points here:

http://www.gearbest.com/about/about-points.html?157wrew

To place an order with GearBest is easy, simply follow the steps below:

1. Sign in to your GearBest account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal. We also accept payments via bank transfer.


Q

This is 32 GB rom version?

By Hector Dec-13/2018 14:24:29

A

Hello Hector, 
This item is 2GB RAM + 16GB ROM  .

Q

Hello, is it possible to have this product in French (14). Thank's. Regards

By Cedric Sep-12/2018 13:11:31

A

Hello Cedric, 

Thank you for your inquiry.  

Yes,it is ok.

This Phone is multi language.

Q

sorry for my English Hi! In offer you said that shipping will be a several days. How max long it can be?

By Serhii Aug-23/2018 15:39:35

A

Hello Serhii,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hi does this phone comes with charger with in the given offer price or need to buy seperately ?

By Raina Dec-17/2018 07:03:37

A

Hello Raina, 

Thank you for your inquiry.

Package Contents:

Cell Phone: 1 
Power Adapter: 1 
SIM Needle: 1 
USB Cable: 1    


Q

This is 32 GB rom version?

By Hector Dec-13/2018 14:24:29

A

Hello Hector, 
This item is 2GB RAM + 16GB ROM  .

Q

Hello, is it possible to have this product in French (14). Thank's. Regards

By Cedric Sep-12/2018 13:11:31

A

Hello Cedric, 

Thank you for your inquiry.  

Yes,it is ok.

This Phone is multi language.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

how I buy this phone , I can bought this phone with GB points ????

By Rupinder Dec-15/2018 08:44:12

A

Hello Rupinder,


To use your points, simply follow the steps below:

1) Please add the items you would like to purchase into your shopping bag.

2)Click "Proceed to check out".

Note that 50 points equal to 1 USD and the value of points cannot be more than 30% of the total product value in one order. Points cannot be used together with coupons. 


Learn more about points here:

http://www.gearbest.com/about/about-points.html?157wrew

To place an order with GearBest is easy, simply follow the steps below:

1. Sign in to your GearBest account through your registered email address.

2. Add the items you wish to purchase to your shopping cart. Choose your delivery country and shipping method. The shipping cost will be shown. 

3. Click "Proceed to check out". You will find different payment options for you to select from. 

4. Fill in your account details and address . Then click “Place your order ”.

You can pay for your order via PayPal or credit card via PayPal. We also accept payments via bank transfer.


Q

Hello. Please tell me if I order today a phone when it will arrive in Romania. Thank you!

By Marian Dec-18/2018 08:14:20

A

Hello Marian,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

sorry for my English Hi! In offer you said that shipping will be a several days. How max long it can be?

By Serhii Aug-23/2018 15:39:35

A

Hello Serhii,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!