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Customer Q&A

  • All(7)
  • Product Information(7)
  • Stock Status
  • Payment
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  • Others
Q

Is this windows 10 64 bit?

By Partha Sarathi Oct-30/2018 16:32:57

A

Hello Partha,

Yes, it is just like you described.


Let me know if you need any further assistance. 


Q

Does it support TF card 256gb and 512gb?

By Matej Sep-20/2018 12:27:13

A

Hello Matej,

For your issue, please kindly note:

Sorry,it can support 256G.

Q

O teclado é Backlight Type: Backlit keyboard

By Daiane Sep-14/2018 19:49:28

A

Hello Daiane,

For your issue, please kindly note:

Yes,it is.

Q

Are you sure this is bluetooth 4.0 and not 4.2? Also, is there room for a memory card.?

By Chris Aug-12/2018 07:12:01

A

Hello Chris, 
It's BT4.0 and can support TF card.

Let me know if you need any help.

Q

Is the keyboard in Thai and English. It said free shipping to Thailand but is there any duty

By robert horton Aug-08/2018 04:31:31

A

Hello Robert,

The keyboard is in English.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is it matte or glossy IPS screen? Has it one free RAM slot for additional memory?

By Kamil Aug-02/2018 13:05:47

A

Hello Kamil, 

The product is an IPS screen, which does not support RMA extension, but supports SSD extension.

Let me know if you need any help.

Q

The specs show max memory 8GB and that there are 2 dimm slots available. How is the second dimm slot reachable? There are no pictures showing the access to the second dimm slot. Is there an opening at the bottom like for the m.2 slot?

By Javakias Aug-01/2018 15:09:11

A

Hello Javakias,

For your issue, please kindly note:

Hello, RMA is currently 4GB, because it is soldered on the motherboard.

So consumers can not replace or increase memory.


Q

Is this windows 10 64 bit?

By Partha Sarathi Oct-30/2018 16:32:57

A

Hello Partha,

Yes, it is just like you described.


Let me know if you need any further assistance. 


Q

Does it support TF card 256gb and 512gb?

By Matej Sep-20/2018 12:27:13

A

Hello Matej,

For your issue, please kindly note:

Sorry,it can support 256G.

Q

O teclado é Backlight Type: Backlit keyboard

By Daiane Sep-14/2018 19:49:28

A

Hello Daiane,

For your issue, please kindly note:

Yes,it is.

Q

Are you sure this is bluetooth 4.0 and not 4.2? Also, is there room for a memory card.?

By Chris Aug-12/2018 07:12:01

A

Hello Chris, 
It's BT4.0 and can support TF card.

Let me know if you need any help.

Q

Is the keyboard in Thai and English. It said free shipping to Thailand but is there any duty

By robert horton Aug-08/2018 04:31:31

A

Hello Robert,

The keyboard is in English.

If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

Is it matte or glossy IPS screen? Has it one free RAM slot for additional memory?

By Kamil Aug-02/2018 13:05:47

A

Hello Kamil, 

The product is an IPS screen, which does not support RMA extension, but supports SSD extension.

Let me know if you need any help.

Q

The specs show max memory 8GB and that there are 2 dimm slots available. How is the second dimm slot reachable? There are no pictures showing the access to the second dimm slot. Is there an opening at the bottom like for the m.2 slot?

By Javakias Aug-01/2018 15:09:11

A

Hello Javakias,

For your issue, please kindly note:

Hello, RMA is currently 4GB, because it is soldered on the motherboard.

So consumers can not replace or increase memory.


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!