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Customer Q&A

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  • Product Information(28)
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Q

It is compatible with AQara ZHWG11LM WiFi Zigbee Smart?

By Jose May-05/2019 02:56:01

A

Dear Jose,

Thanks for your request.

No, it doesn't.

Q

is it only compatible with android(mobile phone) or u can put in laptop(windows)?

By antonis May-04/2019 12:55:59

A

Hello Antonis, 
Sorry, compatible Operation Systems: Android,IOS, there is no windows.

Let me know if you need any help.



Q

I have already the previous version 720p with China mainland version and works with Mi Home, is this camera China version or European ??

By Nikos Feb-20/2019 13:13:01

A

Hello Nikos,


Please note that this product is a Chinese version.

Let me know if you need any further assistance. 


Q

connecting it to the modem (internet) can I see it in remote anywhere? thank you

By Nazariy Dec-01/2018 19:11:29

A

Hello Nazariy,


You can see it remotely from anywhere.

Q

is it compatible with Google home or Google Assistant?

By Claudio Nov-30/2018 02:34:13

A

Hello Claudio, 

Thank you for your inquiry.  

No,we are sorry that it is not possible.

Q

Is it compatible with the mi home app?

By simone Nov-28/2018 17:38:02

A

Hello Simone, 
Yes ,it is .

Q

Please tell me if the camera has two way intercom. If it has, how can I use it?

By Vicky Nov-20/2018 01:16:39

A

Built-in microphone and speaker for two-way intercom

Q

Does the camera connect to the google home hub

By Harry Nov-15/2018 20:06:26

A

Hello Harry,

We are sorry that it is not possible.


Let me know if you need any further assistance. 


Q

Can I record 24 hours footage on one SD card?

By Yaseck Oct-30/2018 12:01:31

A

Hello Yaseck,


Yes, you can record 24 hours footage on one SD card.

Q

Can this camera connect other xiaomi bluetooth devices such as the bluetooth thermometer?

By Felix Oct-27/2018 23:49:05

A

Hello Felix, 
No ,I am sincerely sorry that it can not .

Q

It is compatible with AQara ZHWG11LM WiFi Zigbee Smart?

By Jose May-05/2019 02:56:01

A

Dear Jose,

Thanks for your request.

No, it doesn't.

Q

is it only compatible with android(mobile phone) or u can put in laptop(windows)?

By antonis May-04/2019 12:55:59

A

Hello Antonis, 
Sorry, compatible Operation Systems: Android,IOS, there is no windows.

Let me know if you need any help.



Q

I have already the previous version 720p with China mainland version and works with Mi Home, is this camera China version or European ??

By Nikos Feb-20/2019 13:13:01

A

Hello Nikos,


Please note that this product is a Chinese version.

Let me know if you need any further assistance. 


Q

connecting it to the modem (internet) can I see it in remote anywhere? thank you

By Nazariy Dec-01/2018 19:11:29

A

Hello Nazariy,


You can see it remotely from anywhere.

Q

is it compatible with Google home or Google Assistant?

By Claudio Nov-30/2018 02:34:13

A

Hello Claudio, 

Thank you for your inquiry.  

No,we are sorry that it is not possible.

Q

Is it compatible with the mi home app?

By simone Nov-28/2018 17:38:02

A

Hello Simone, 
Yes ,it is .

Q

Please tell me if the camera has two way intercom. If it has, how can I use it?

By Vicky Nov-20/2018 01:16:39

A

Built-in microphone and speaker for two-way intercom

Q

Does the camera connect to the google home hub

By Harry Nov-15/2018 20:06:26

A

Hello Harry,

We are sorry that it is not possible.


Let me know if you need any further assistance. 


Q

Can I record 24 hours footage on one SD card?

By Yaseck Oct-30/2018 12:01:31

A

Hello Yaseck,


Yes, you can record 24 hours footage on one SD card.

Q

Can this camera connect other xiaomi bluetooth devices such as the bluetooth thermometer?

By Felix Oct-27/2018 23:49:05

A

Hello Felix, 
No ,I am sincerely sorry that it can not .

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

Which micro sd card is compatible with this camera? Thanks

By Hemali Oct-16/2018 21:45:51

A

Hello Hemali, 
It supports max. 64G micro SD card ( not included ).

Let me know if you need any help.