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Customer Questions & Answers

  • All(42)
  • Product Information(42)
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  • Others
Q

can swim in the sea?

By sb Feb-26/2019 15:43:08

A

Hello sb,

For your issue, please kindly note:

Sorry,it can not.

Q

does it synchronize with strava?

By William Feb-18/2019 17:15:25

A

Hello William,


We are sorry that you cannot do this.

Let me know if you need any further assistance. 


Q

how long does the battery last?

By skipper Feb-16/2019 14:16:59

A

Hello Skipper, 
Thanks for your inquiry.


Standby time: 25days

Q

while running can i see the pace in real time (with the gps)

By Stelios Jan-28/2019 19:55:30

A

Hello Stelios,


Yes, you can see the pace through APP.

 

Q

How to set date and time once fully charged and do you need to press any start button once connected to GSP before the run?

By Patrick Jan-15/2019 07:19:59

A

Hello Patrick,


Please note that you will also need to download an app after charging. The time and date will automatically switch after matching. GPS is a good place to set a good star in a wide area.

Let me know if you need any further assistance. 


Q

What is the name of the Android App so I can download it while waiting for my watch to arrive?

By Rodd Jan-10/2019 20:32:41

A


Hello Rodd,

   

To download an app (HPLUS)

Q

Good afternoon. There is an App at Playstore, and if has, can i program interval runnnig and load it in F18?

By SÉRGIO Jan-03/2019 14:53:31

A

Hello SÉRGIO,

No, you can't.

Q

Clock glass is crystal glass?

By Gloob Dec-16/2018 18:59:03

A

Hello Gloob,


No, it is a tempered screen.

Q

Does it have gps? Is the glass face corning gorilla?

By roel masongsong Dec-08/2018 03:18:11

A

Hello Roel, 
This item has gps ,but I am sincerely sorry that it is not glass corning .


Q

Shipped in india

By anuj Dec-04/2018 20:01:48

A

Hello Anuj, 
We can send it to India.

Let me know if you need any help.

Q

can swim in the sea?

By sb Feb-26/2019 15:43:08

A

Hello sb,

For your issue, please kindly note:

Sorry,it can not.

Q

does it synchronize with strava?

By William Feb-18/2019 17:15:25

A

Hello William,


We are sorry that you cannot do this.

Let me know if you need any further assistance. 


Q

how long does the battery last?

By skipper Feb-16/2019 14:16:59

A

Hello Skipper, 
Thanks for your inquiry.


Standby time: 25days

Q

while running can i see the pace in real time (with the gps)

By Stelios Jan-28/2019 19:55:30

A

Hello Stelios,


Yes, you can see the pace through APP.

 

Q

How to set date and time once fully charged and do you need to press any start button once connected to GSP before the run?

By Patrick Jan-15/2019 07:19:59

A

Hello Patrick,


Please note that you will also need to download an app after charging. The time and date will automatically switch after matching. GPS is a good place to set a good star in a wide area.

Let me know if you need any further assistance. 


Q

What is the name of the Android App so I can download it while waiting for my watch to arrive?

By Rodd Jan-10/2019 20:32:41

A


Hello Rodd,

   

To download an app (HPLUS)

Q

Good afternoon. There is an App at Playstore, and if has, can i program interval runnnig and load it in F18?

By SÉRGIO Jan-03/2019 14:53:31

A

Hello SÉRGIO,

No, you can't.

Q

Clock glass is crystal glass?

By Gloob Dec-16/2018 18:59:03

A

Hello Gloob,


No, it is a tempered screen.

Q

Does it have gps? Is the glass face corning gorilla?

By roel masongsong Dec-08/2018 03:18:11

A

Hello Roel, 
This item has gps ,but I am sincerely sorry that it is not glass corning .


Q

Shipped in india

By anuj Dec-04/2018 20:01:48

A

Hello Anuj, 
We can send it to India.

Let me know if you need any help.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!