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Customer Q&A

  • All(11)
  • Product Information(8)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(2)
Q

Hi, Are these magnetic? if you close the cap , it magnetically closes on the real Airpods , and if you put them in the case , it pulls them in , do these work like this?

By Aidan Barrett Apr-21/2019 18:21:53

A

Hello Aidan, 


It has magnetic, the product has nothing to do with the Airpods , it is just a Bluetooth headset. Put the product into the charging box and press the charging button to start charging.

Q

what are the measurements of the i9 earpods

By ozaegamer_ba Feb-25/2019 20:11:06

A

Hello Ozaegamer_ba,

I have already found information about the product you want for you:

Product size (L x W x H): 4.50 x 2.00 x 2.00 cm / 1.77 x 0.79 x 0.79 inches 

Let me know if you need any further assistance. 


Q

How long is shipping to italy?

By davide Feb-19/2019 19:28:49

A

Hello Davide,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

How long is shipping to United States?

By Sally Feb-12/2019 04:27:15

A

Hello Sally,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how many hours of music listening time do the buds have

By joe frank Feb-06/2019 00:19:42

A

Hello Joe,

Sincerely sorry for the late response.

Listening to music can work normally for 90 minutes.

Q

Does the charging box have a magnetic closure such as the apple airpods?

By Angie Jan-26/2019 00:20:39

A

Hello Angie,


The charging box has a magnetic function.


Q

is it worth to buy this product as i do not know the product quality? please advise i7 is better or i9?

By Sam Jan-06/2019 15:07:25

A

Hello Sam, 
Thanks for your inquiry.

The quality of I9 is better than I7, and the battery, speaker, scheme and casing are better than I7.

Q

which is better, i9 or i9s and is the difference really big

By Poke Nov-11/2018 17:45:15

A

Hello Poke, 

Thank you for your inquiry.  

I9S and I9 are different, product size, mold structure, packaging box, accessories, earphone speaker material, Bluetooth chip, are different.

I9S is better.


Q

The charging cable comes with it correct? I don't see a picture of it.

By Fareeha Sep-17/2018 19:57:51

A

Hello Fareeha, 

Thank you for your inquiry.

Package Contents: 1 x Pair of i9 TWS Earbuds, 1 x USB Cable, 1 x Charging Case ( 600mAh ), 1 x English User Manual

Q

What is the differece between i9s and i9 in this app

By Wahab Nadeem Sep-07/2018 10:11:11

A

Hello Wahab,

The shell is different, the Bluetooth scheme is different, the headphone speaker material is different, and the accessories are different.


Q

Hi, Are these magnetic? if you close the cap , it magnetically closes on the real Airpods , and if you put them in the case , it pulls them in , do these work like this?

By Aidan Barrett Apr-21/2019 18:21:53

A

Hello Aidan, 


It has magnetic, the product has nothing to do with the Airpods , it is just a Bluetooth headset. Put the product into the charging box and press the charging button to start charging.

Q

what are the measurements of the i9 earpods

By ozaegamer_ba Feb-25/2019 20:11:06

A

Hello Ozaegamer_ba,

I have already found information about the product you want for you:

Product size (L x W x H): 4.50 x 2.00 x 2.00 cm / 1.77 x 0.79 x 0.79 inches 

Let me know if you need any further assistance. 


Q

How long is shipping to italy?

By davide Feb-19/2019 19:28:49

A

Hello Davide,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)

Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

how many hours of music listening time do the buds have

By joe frank Feb-06/2019 00:19:42

A

Hello Joe,

Sincerely sorry for the late response.

Listening to music can work normally for 90 minutes.

Q

Does the charging box have a magnetic closure such as the apple airpods?

By Angie Jan-26/2019 00:20:39

A

Hello Angie,


The charging box has a magnetic function.


Q

which is better, i9 or i9s and is the difference really big

By Poke Nov-11/2018 17:45:15

A

Hello Poke, 

Thank you for your inquiry.  

I9S and I9 are different, product size, mold structure, packaging box, accessories, earphone speaker material, Bluetooth chip, are different.

I9S is better.


Q

The charging cable comes with it correct? I don't see a picture of it.

By Fareeha Sep-17/2018 19:57:51

A

Hello Fareeha, 

Thank you for your inquiry.

Package Contents: 1 x Pair of i9 TWS Earbuds, 1 x USB Cable, 1 x Charging Case ( 600mAh ), 1 x English User Manual

Q

Hi What are the package contents?

By Adil Tajedar Sep-06/2018 23:21:42

A

Hello Adil,

Package Contents: 1 x Pair of i9 TWS Earbuds, 1 x USB Cable, 1 x Charging Case ( 600mAh ), 1 x English User Manual
   


Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Q

How long is shipping to United States?

By Sally Feb-12/2019 04:27:15

A

Hello Sally,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

is it worth to buy this product as i do not know the product quality? please advise i7 is better or i9?

By Sam Jan-06/2019 15:07:25

A

Hello Sam, 
Thanks for your inquiry.

The quality of I9 is better than I7, and the battery, speaker, scheme and casing are better than I7.

Q

What is the differece between i9s and i9 in this app

By Wahab Nadeem Sep-07/2018 10:11:11

A

Hello Wahab,

The shell is different, the Bluetooth scheme is different, the headphone speaker material is different, and the accessories are different.