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Customer Questions

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  • Product Information(14)
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Q

H Y H'' this is what is written on the spool of solder for this gun.. I want to order this gun but cannot find this replacement spool anywhere on your site'''I see others have asked''' & the answer given is''''''the gun comes with a spool of solder''' I will try & keep this simple''''DO YOU CARRY A REPLACEMENT SPOOL FOR THIS YELLOW GUN''''YES OR KNOW''''''''PLEASE''''

By Tim Mooney Oct-02/2018 23:46:58

A
Hello Tim,We are very sorry that our soldering guns are not tinned. If you want solder wire. This requires additional purchase.Let me know if you need any further assistance. 
Q

Find it very difficult ti use my Visa card ,easily , to pay for your product. give me a clue.

By eddie lane Aug-26/2018 00:04:58

A
Hello eddie, Gearbest accepts the following safe and secure payment methods:1. PayPal2. Credit card via PayPal3. Wire transfer4. Western Union5. Boleto Bancario via EbanxAvailable payment methods depend on your country. Please add items to your cart and click "Proceed to checkout". Choose your destination country for a list of the available payment methods. If you would like to pay by wire transfer or Western Union, please contact us for further details.
Q

What is the standard size roll of (0.8 - 1.2mm) solder that will fit in the holder? Is the holder adjustable for different size rolls of 0.8 - 1.2mm solder?

By Daniel Messina Aug-22/2018 04:05:45

A
Hello Daniel, Heat resistant Teflon pipe fitted with 0. 8 - 1.2mm solder wire.Product size (L x W x H): 20.00 x 15.00 x 4.00 cm / 7.87 x 5.91 x 1.57 inches 
Q

Were do you buy the solder? in that small spool.

By Myron Aug-15/2018 14:09:45

A
Hello Myron,For your issue, please kindly note:Heat resistant Teflon pipe fitted with 0. 8 - 1.2mm solder wirePackage Contents: 1 x Soldering Gun, 1 x Holder    
Q

How can I get the Type 2 plug for the USA

By william Aug-11/2018 04:47:34

A
Hello William,We will send an adapter with all our products according to the order's country of delivery.
Q

Does the solder gun ship with a plug end? if so what type configuration?

By Randall Crawford Aug-10/2018 18:27:30

A
Hello Randall,For your issue, please kindly note:● Input voltage: 220VPackage Contents: 1 x Soldering Gun, 1 x Holder    
Q

Is 110V item available?

By Tang Aug-10/2018 15:37:00

A
Hello Tang,Yes,  please feel free to order it. ● Input voltage: 110V
Q

You answer like a politician. "yes" or "No". Does it include the roll of solder?

By bob amos Aug-10/2018 13:55:31

A
Hello bob,For your issue, please kindly note:Sorry,Package Contents: 1 x Soldering Gun, 1 x Holder    
Q

Hi. Is there EU adapter or the cable has EU plug directly?

By Tomas Aug-10/2018 07:12:29

A
Hello Tomas,It comes with CN plug.But we will send an correct adapter.
Q

What type of power plug does it have? Do you have an EU plug version?

By Rico Aug-10/2018 06:42:59

A
Hello Rico,It comes with CN plug.But we will send an correct adapter.