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Customer Questions & Answers

  • All(50)
  • Product Information(34)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(6)
  • Others(4)
Q

When are they coming back into stock?

By Caleb Feb-19/2019 05:02:57

A

Hello Caleb,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

I want to know if it will took some time till you send my order (2x of these).

By Jozivam Junior Jan-19/2019 03:00:11

A

Hello Jozivam,

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Hello, I wanted to know if the display shows the Italian language.

By Viktor Jan-12/2019 08:50:13

A

Hello Viktor,

Please note that it is Italian.

The first updating package of language contains English, Spanish, Russian and French. The second is scheduled to be updated by the end of August, containing Korean, German, Italian and Polish. The third is scheduled to be updated by the end of September, containing Arabic, Thai and Japanese. The actual situation is subject to what the official App version updates.    


Let me know if you need any further assistance. 


Q

It have NFC?

By Rodrigo Jan-10/2019 12:12:31

A

Hello Rodrigo,

Yes, it has.

Q

What the different this xiaomi mi band 3 intl. version with mi band 3 china version?

By Ifull Jan-01/2019 10:32:08

A

Hello Ifull, 
The language is different.

Q

in which language this watch comes

By aman Dec-19/2018 19:44:01

A

Hello Aman,

The first updating package of language contains English, Spanish, Russian and French. The second is scheduled to be updated by the end of August, containing Korean, German, Italian and Polish. The third is scheduled to be updated by the end of September, containing Arabic, Thai and Japanese. The actual situation is subject to what the official App version updates.


Q

does it is original

By Rishav Sinha Dec-18/2018 15:00:46

A

Hello Rishav,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

Hi! Does it contains Portuguese language?

By Bruno Dec-17/2018 15:49:34

A

Hello Bruno,

Please note that it is not contains Portuguese language.


Let me know if you need any further assistance. 


Q

hello gearbest, i want to ask you about xiamo mi band 3 if you have english language in this smart watch.and thank you for your attention

By chakir soufiane Dec-07/2018 18:43:40

A

Hello Chakir,

Yes, we have english language in this smart watch.


Q

Does it have valid warranty for India Service center.

By Anuj Dec-06/2018 13:22:53

A

Hello Anuj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Hello, I wanted to know if the display shows the Italian language.

By Viktor Jan-12/2019 08:50:13

A

Hello Viktor,

Please note that it is Italian.

The first updating package of language contains English, Spanish, Russian and French. The second is scheduled to be updated by the end of August, containing Korean, German, Italian and Polish. The third is scheduled to be updated by the end of September, containing Arabic, Thai and Japanese. The actual situation is subject to what the official App version updates.    


Let me know if you need any further assistance. 


Q

It have NFC?

By Rodrigo Jan-10/2019 12:12:31

A

Hello Rodrigo,

Yes, it has.

Q

What the different this xiaomi mi band 3 intl. version with mi band 3 china version?

By Ifull Jan-01/2019 10:32:08

A

Hello Ifull, 
The language is different.

Q

does it is original

By Rishav Sinha Dec-18/2018 15:00:46

A

Hello Rishav,


Rest assured that all of our products are genuine and original items. 

Please feel free to order anytime.


Q

Hi! Does it contains Portuguese language?

By Bruno Dec-17/2018 15:49:34

A

Hello Bruno,

Please note that it is not contains Portuguese language.


Let me know if you need any further assistance. 


Q

hello gearbest, i want to ask you about xiamo mi band 3 if you have english language in this smart watch.and thank you for your attention

By chakir soufiane Dec-07/2018 18:43:40

A

Hello Chakir,

Yes, we have english language in this smart watch.


Q

Does it have valid warranty for India Service center.

By Anuj Dec-06/2018 13:22:53

A

Hello Anuj
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html

Q

Does the international version of the watch display the words in English?

By Konstantinos B Dec-05/2018 11:55:09

A

Hello Konstantinos,

Yes, all text displayed on the screen is English.


Let me know if you need any further assistance. 


Q

Hello Does it contain French

By mohamed salhaoui Dec-02/2018 08:53:32

A

Hello Mohamed, 
Yes ,it does .

Q

Hi there i want to know is this product support english language? Thank you

By Vasudev Dec-01/2018 13:06:31

A

Hello Vasudev,

For your issue, please kindly note:

The Chinese smart bracelet displays Chinese and digits, while the language of the App is the same as the system language of your phone.

The first updating package of language contains English, Spanish, Russian and French. The second is scheduled to be updated by the end of August, containing Korean, German, Italian and Polish. The third is scheduled to be updated by the end of September, containing Arabic, Thai and Japanese. The actual situation is subject to what the official App version updates.


Q

When are they coming back into stock?

By Caleb Feb-19/2019 05:02:57

A

Hello Caleb,

This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

what about price in nepal how can i got this..

By Binam Adhikari Sep-15/2018 06:34:00

A

Hello Binam,

 

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.


Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Q

this product support Samsung galaxy duos

By kunal thakare Nov-25/2018 03:58:08

A

Hello Kunal,


This product supports Samsung galaxy duos.

Q

Do you already have stock for immediate shipping or still in backorder?

By Raquel Ferreira Nov-25/2018 01:02:54

A

Hello Raquel,


This is a popular product, but we are happy to inform you that it is in stock and available to purchase today. 

Please feel free to order it.


Q

above product order not received 18102200985216146281

By dennis charles rosser Nov-12/2018 16:07:44

A

Hello 

For after sales issue, please go to our  Support Center here: http://support.gearbest.com/

For a faster reply, please select the right question type.We kindly ask you to submit one ticket per topic(i.e order).We will reply you within 24 hours except on weekends and public holidays.


Q

Do you ship to Pakistan?

By Ravindu Kathriarachchie Oct-24/2018 06:32:55

A

Hello Ravindu, 

Thank you for your inquiry.

Yes, we can ship this item to Pakistan.

Q

Dear Sir How time take to ship India

By CMP Oct-07/2018 16:43:43

A

Hello CMP,


Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

where is this product shipped from ??? ie Xiaomi Mi Band 3

By michael Oct-07/2018 15:06:26

A

Hello  Michael,


Geabest offers products internationally from warehouses all over the World. Products and services are based on your own location. Please select the warehouse during the checkout and check your tracking information for more details. 



Q

in which language this watch comes

By aman Dec-19/2018 19:44:01

A

Hello Aman,

The first updating package of language contains English, Spanish, Russian and French. The second is scheduled to be updated by the end of August, containing Korean, German, Italian and Polish. The third is scheduled to be updated by the end of September, containing Arabic, Thai and Japanese. The actual situation is subject to what the official App version updates.


Q

If product is not good or defective can we replace product

By Gaurav Nasne Dec-02/2018 20:40:08

A

Hello Gaurav


Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Hello, can it be set in Spanish language?

By Eduardo Oct-05/2018 11:27:54

A

Hello Eduardo, 

Thank you for your inquiry.

Yes,it is ok.  

 The first updating package of language contains English, Spanish, Russian and French. 

Q

Sir i am from india..this is support english language ?

By lavish rathore Sep-23/2018 13:30:04

A

Hello Lavish, 
This item supports English language .