All
Product keywords
Please enter the email address account

Customer Q&A

  • All(17)
  • Product Information(17)
  • Stock Status
  • Payment
  • About Shipping
  • Others
Q

I want to know if i will be using only wall socket for on /off it will remember last setting. I want to use it only with warm light.

By Mannu May-04/2019 21:23:17

A

Dear Mannu,

Thanks for your request.

The item can be controlled with your voice or via Smart Life App and Wi-Fi, it doesn't have memory function.

Q

What is the model of the led ? 2835 LED?

By Alex Apr-22/2019 20:29:36

A

Hello Alex,


Thanks for your inquiry.


It is Utorch UT40.


Have a nice day.


Q

Can I control multiple lights with one remote? if I buy 2 or 3 lights but only one remote ?

By dinesh Mar-22/2019 00:04:29

A

Hello dinesh, 

Yes.

Let me know if you need any help.


Q

This is a question about the "30Cm / Remote control" option product. Can I control it with the Smart Life App without "Amazon Alexa" or "Google Home"? (I don't need voice control.)

By Mr.M. Mar-05/2019 03:05:51

A

Hello Mr.M.,

Yes, you can.

Q

What is the warranty (if any) for this product?

By jon Jan-31/2019 05:02:38

A

Hello jon, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

With wich app does it wotk on android phone?Smart life?!

By Calin Dec-14/2018 07:00:37

A

Hello Calin, 
APP name: Smart Life

Q

how much is the watt 20 or????

By Jonah Dec-08/2018 18:08:51

A

Hello Jonah, 

Thank you for your inquiry.  

Wattage (W): 18 

Q

How much is the maximum lumen of 30 cm lamp

By Calin Dec-05/2018 16:36:26

A

Hello Calin, 

Thank you for your inquiry.  

It is 2240 Lm.

Q

how many lumens has 30 cm lamp?

By Michał Dec-02/2018 17:52:10

A

Hello Michał,

For your issue, please kindly note:

It is 1680lm.

Q

How much is the maximum lumen of 40 cm lamp?

By Laci Nov-22/2018 09:23:51

A

Hello Laci, 

Thank you for your inquiry.  

It is 2240 Lm.

Q

I want to know if i will be using only wall socket for on /off it will remember last setting. I want to use it only with warm light.

By Mannu May-04/2019 21:23:17

A

Dear Mannu,

Thanks for your request.

The item can be controlled with your voice or via Smart Life App and Wi-Fi, it doesn't have memory function.

Q

What is the model of the led ? 2835 LED?

By Alex Apr-22/2019 20:29:36

A

Hello Alex,


Thanks for your inquiry.


It is Utorch UT40.


Have a nice day.


Q

Can I control multiple lights with one remote? if I buy 2 or 3 lights but only one remote ?

By dinesh Mar-22/2019 00:04:29

A

Hello dinesh, 

Yes.

Let me know if you need any help.


Q

This is a question about the "30Cm / Remote control" option product. Can I control it with the Smart Life App without "Amazon Alexa" or "Google Home"? (I don't need voice control.)

By Mr.M. Mar-05/2019 03:05:51

A

Hello Mr.M.,

Yes, you can.

Q

What is the warranty (if any) for this product?

By jon Jan-31/2019 05:02:38

A

Hello jon, 
Please kindly review our warranty here : http://www.gearbest.com/about/warranty-and-return.html

Q

With wich app does it wotk on android phone?Smart life?!

By Calin Dec-14/2018 07:00:37

A

Hello Calin, 
APP name: Smart Life

Q

how much is the watt 20 or????

By Jonah Dec-08/2018 18:08:51

A

Hello Jonah, 

Thank you for your inquiry.  

Wattage (W): 18 

Q

How much is the maximum lumen of 30 cm lamp

By Calin Dec-05/2018 16:36:26

A

Hello Calin, 

Thank you for your inquiry.  

It is 2240 Lm.

Q

how many lumens has 30 cm lamp?

By Michał Dec-02/2018 17:52:10

A

Hello Michał,

For your issue, please kindly note:

It is 1680lm.

Q

How much is the maximum lumen of 40 cm lamp?

By Laci Nov-22/2018 09:23:51

A

Hello Laci, 

Thank you for your inquiry.  

It is 2240 Lm.

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!

Be the FIRST to Ask a question. Want G Points? Just Write a Review!