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Customer Questions & Answers

  • All(24)
  • Product Information(20)
  • Stock Status
  • Payment(1)
  • About Shipping
  • Others(1)
Q

Its really android OS for TV or just normal android?

By Peter Jan-08/2019 14:13:41

A

Hello Peter,

I have already found information about the product you want for you:

Android 7.1.2 operation system 

Let me know if you need any further assistance. 


Q

Is the Price in the Canadian dollar?

By Amar Jan-05/2019 22:48:31

A

Hello Amar,

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.

Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Q

Hello! does it support Google play install? Thanks!

By Péter Jan-03/2019 18:24:40

A


Hello Péter,

   


Yes.

Q

Is the price in Canadian dollars?

By Amar Jan-03/2019 15:25:54

A

Hello Amar,

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.

Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Q

I'm interested in buying this product. You said that it does not support NETFLIX at 4K, while in specifications it mentioned 4K. So, what is 4K specification meaning here?

By mike Dec-31/2018 17:08:10

A


Hello mike,

   

NETFLIX 4K is not supported, other 4K support.

Q

Can this box boot from SD card to Linux ? Openelec...

By Max Dec-20/2018 17:58:50

A

Hello Max,


Please note that it is not possible.

Let me know if you need any further assistance. 


Q

Hello, dear seller! I would have several questions. Is the HDR mode supported? Can you play a movie on an external hard drive? Does DTS and Dolby Digital support it, and if so, does the sound go through the Hdmi connector without loss?

By Zoltan Krisztin Nov-22/2018 17:40:39

A

Hello Zoltan, 
This item support HDR and it can play a movie on an external hard drive .

For the DTS and Dolby Digital ,it can support via KODI .

Q

Regarding the MAGICSEE N5 Android TV Box Is this tv box rooted? Does it come with 8GB ROM and 16 GB of RAM? Can it play normal NETFLIX Can it play NETFLIX at 4K? Is it 32 bit system or 64 bit system? Can it play NETFLIX at 30 or 60?

By Daniel Diliberti Nov-17/2018 05:25:33

A

Hello Daniel,

Please check the following information:

 1, did not let go of root

2, only 16GB

3, can only play normal Netflix 1080P, 4K does not support

4, compatible with 32-bit and 64-bit systems

5, the maximum support 60fps

Let me know if you need any further assistance. 


Q

Which version of Kodi does it have?

By John Nov-15/2018 12:04:07

A

Hello John, 

Thank you for your inquiry.

It is Kodi 17.3

Q

Does this android tv box support Dolby Digital. I am interested in buying this product. And do we need to configure Kodi or it's preinstalled and ready to use.

By Srinivas Nov-04/2018 11:32:35

A

Hello Srinivas,

Yes, it has kodi install. It support Dolby via KODI.


Q

Its really android OS for TV or just normal android?

By Peter Jan-08/2019 14:13:41

A

Hello Peter,

I have already found information about the product you want for you:

Android 7.1.2 operation system 

Let me know if you need any further assistance. 


Q

Is the Price in the Canadian dollar?

By Amar Jan-05/2019 22:48:31

A

Hello Amar,

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.

Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Q

Hello! does it support Google play install? Thanks!

By Péter Jan-03/2019 18:24:40

A


Hello Péter,

   


Yes.

Q

I'm interested in buying this product. You said that it does not support NETFLIX at 4K, while in specifications it mentioned 4K. So, what is 4K specification meaning here?

By mike Dec-31/2018 17:08:10

A


Hello mike,

   

NETFLIX 4K is not supported, other 4K support.

Q

Can this box boot from SD card to Linux ? Openelec...

By Max Dec-20/2018 17:58:50

A

Hello Max,


Please note that it is not possible.

Let me know if you need any further assistance. 


Q

Hello, dear seller! I would have several questions. Is the HDR mode supported? Can you play a movie on an external hard drive? Does DTS and Dolby Digital support it, and if so, does the sound go through the Hdmi connector without loss?

By Zoltan Krisztin Nov-22/2018 17:40:39

A

Hello Zoltan, 
This item support HDR and it can play a movie on an external hard drive .

For the DTS and Dolby Digital ,it can support via KODI .

Q

Regarding the MAGICSEE N5 Android TV Box Is this tv box rooted? Does it come with 8GB ROM and 16 GB of RAM? Can it play normal NETFLIX Can it play NETFLIX at 4K? Is it 32 bit system or 64 bit system? Can it play NETFLIX at 30 or 60?

By Daniel Diliberti Nov-17/2018 05:25:33

A

Hello Daniel,

Please check the following information:

 1, did not let go of root

2, only 16GB

3, can only play normal Netflix 1080P, 4K does not support

4, compatible with 32-bit and 64-bit systems

5, the maximum support 60fps

Let me know if you need any further assistance. 


Q

Which version of Kodi does it have?

By John Nov-15/2018 12:04:07

A

Hello John, 

Thank you for your inquiry.

It is Kodi 17.3

Q

Does this android tv box support Dolby Digital. I am interested in buying this product. And do we need to configure Kodi or it's preinstalled and ready to use.

By Srinivas Nov-04/2018 11:32:35

A

Hello Srinivas,

Yes, it has kodi install. It support Dolby via KODI.


Q

Does it have Android TV OS and widevine drm level 1?

By theo Oct-17/2018 15:30:39

A

Hello Theo,


It is Android TV OS with drm level 1 and can play Netflix 720p.


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Is the price in Canadian dollars?

By Amar Jan-03/2019 15:25:54

A

Hello Amar,

You are welcome to view the price in different currencies at the top of our home page. However we only accept payments in US Dollars and Euros.

Once you have paid by PayPal or credit card your order payment will be changed into USD automatically (Except for payments using Euros).


Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Can I get a rooted version?

By Tom Sep-15/2018 23:49:29

A

Hello Tom, 
I am sincerely sorry that this item can not root.