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Customer Questions

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Q

How sensitive is the Aqara Smart Motion Sensor? Will it detect vibrations caused by a passing train that I can also feel myself?

By Arnoud Apr-23/2019 01:13:49

A
Hello Arnoud,Thanks for your inquiry.● Used to monitor the door and windows witch status, important items alarmed, also can monitor user's bed activity, help to determine the quality of sleep ● Incorporates high-precision six-axis acceleration and gyroscopes, used for collecting external vibration and motion data Have a nice day.
Q

Does it require Aqara gateway or it can also work with Mijia Multifunctional Gateway 2 and first version Xiaomi gateway?

By Philip Jan-21/2019 12:48:50

A
Hello Philip, Thanks for your inquiry.Applicable to: Mijia multi-function gateway or Aqara gateway. Or Aqara Air Conditioning Companion Gateway Edition. Yes.
Q

Does this work with SmartThings hub?

By Jack Jan-13/2019 18:46:27

A
Hello Jack, Thanks for your inquiry.Not compatible, it is compatible with Xiaomi Gateway. Aqara gateway, also compatible with homekit through Aqara gateway.
Q

doese this work with gateway 1?

By catalin Nov-22/2018 20:48:12

A
Hello Catalin, Thanks for your inquiry.Yes it is compatible with gateway 1.
Q

Does this motion sensor require the Xiaomi gateway to work with Mi Home App?

By Shahar Sep-12/2018 11:08:38

A
Hello Shahar, Yes ,it does .
Q

Can it work in India with wi fi and other home product

By Param Jit Singh Sep-08/2018 11:37:24

A
Hello Param,It can be used in India, it needs to be paired with a Xiaomi gateway, or Aqa ra gateway can.
Q

can it be use in HK?

By gary Sep-01/2018 10:22:29

A
Hello Gary, Yes ,it can be .
Q

Does this work with the 'China Mainland' server in Mi Home ?

By izzo Aug-26/2018 21:43:35

A
Hello Izzo,Yes,it can work with the 'China Mainland' server in Mi Home.
Q

HI, Which protocol use the device for communication? WiFi or Bluetooth or GSM? And how long distance faraway from mobile phone is able to work? THX

By kotab Aug-25/2018 17:24:26

A
Hello Kotab,I apologize for my late response.It is Zigbee agreement. As long as the mobile phone has a network, and there is a network at home,no matter how far away it may work.
Q

Will this device work with Homethings Hub?

By Rick Aug-22/2018 02:18:41

A
Hello Rick, Sorry, it doesn't work with Homethings Hub.Let me know if you need any help.