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Customer Questions & Answers

  • All(9)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(2)
  • Others
Q

Hi, Do you ship to South Africa and how long does it take

By WK Jan-17/2019 07:31:38

A

Hello Wk,

Yes, we ahip it to South Africa.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Sri Lanka.

By Berny Perera Dec-18/2018 08:18:16

A

Hello Berny, 

Thank you for your inquiry.  

Yes,it is ok.

Q

Is it in English as all comments are foreign

By Dave Nov-29/2018 14:27:58

A

Hello Dave, 

Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi.    



Q

can support office documents? and can install new software

By mark Nov-28/2018 06:26:03

A

Hello Mark,


Yes, it can support office documents.

Q

What is the warranty period?

By Dhevapriya Nov-23/2018 05:08:28

A

Hello Dhevapriya
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Can I switch the RAM for more capacity?

By Edgar Oct-30/2018 12:51:51

A

Hello Edgar,

4GB DDR3L RAM for Advanced Multitasking, up to 8GB

Q

hi, can you confirm the capacity of the battery?

By Daniel Oct-10/2018 01:00:57

A

hello Daniel, 

●Built-in 8000mAh Battery

Q

can i order a laptop with Portuguese keyboard layout?

By Marco Coutinho Oct-09/2018 10:54:22

A

Hello Marco,


Yes, but you need to customize.

Q

In the title you write "4GB DDR4 RAM", but in the description, you mention 4GB DDR3L RAM. Which one is it?

By Vassilis Sep-20/2018 17:20:06

A

Hello Vassilis, 
This item is DDR3L .

Q

Is it in English as all comments are foreign

By Dave Nov-29/2018 14:27:58

A

Hello Dave, 

Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi.    



Q

can support office documents? and can install new software

By mark Nov-28/2018 06:26:03

A

Hello Mark,


Yes, it can support office documents.

Q

What is the warranty period?

By Dhevapriya Nov-23/2018 05:08:28

A

Hello Dhevapriya
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

Can I switch the RAM for more capacity?

By Edgar Oct-30/2018 12:51:51

A

Hello Edgar,

4GB DDR3L RAM for Advanced Multitasking, up to 8GB

Q

hi, can you confirm the capacity of the battery?

By Daniel Oct-10/2018 01:00:57

A

hello Daniel, 

●Built-in 8000mAh Battery

Q

can i order a laptop with Portuguese keyboard layout?

By Marco Coutinho Oct-09/2018 10:54:22

A

Hello Marco,


Yes, but you need to customize.

Q

In the title you write "4GB DDR4 RAM", but in the description, you mention 4GB DDR3L RAM. Which one is it?

By Vassilis Sep-20/2018 17:20:06

A

Hello Vassilis, 
This item is DDR3L .

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Hi, Do you ship to South Africa and how long does it take

By WK Jan-17/2019 07:31:38

A

Hello Wk,

Yes, we ahip it to South Africa.

Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.


Please refer to our shipping estimations below:

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail & Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html

 


Q

Do you ship to Sri Lanka.

By Berny Perera Dec-18/2018 08:18:16

A

Hello Berny, 

Thank you for your inquiry.  

Yes,it is ok.

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!