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Customer Questions

  • All(9)
  • Product Information(7)
  • Stock Status
  • Payment
  • About Shipping(2)
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Q

Hi, Do you ship to South Africa and how long does it take

By WK Jan-17/2019 07:31:38

A
Hello Wk,Yes, we ahip it to South Africa.Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Do you ship to Sri Lanka.

By Berny Perera Dec-18/2018 08:18:16

A
Hello Berny, Thank you for your inquiry.  Yes,it is ok.
Q

Is it in English as all comments are foreign

By Dave Nov-29/2018 14:27:58

A
Hello Dave, Languages: Windows OS is built-in English, and other languanges need to be downloaded by WiFi.    
Q

can support office documents? and can install new software

By mark Nov-28/2018 06:26:03

A
Hello Mark,Yes, it can support office documents.
Q

What is the warranty period?

By Dhevapriya Nov-23/2018 05:08:28

A
Hello DhevapriyaPlease read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 
Q

Can I switch the RAM for more capacity?

By Edgar Oct-30/2018 12:51:51

A
Hello Edgar,4GB DDR3L RAM for Advanced Multitasking, up to 8GB
Q

hi, can you confirm the capacity of the battery?

By Daniel Oct-10/2018 01:00:57

A
hello Daniel, ●Built-in 8000mAh Battery
Q

can i order a laptop with Portuguese keyboard layout?

By Marco Coutinho Oct-09/2018 10:54:22

A
Hello Marco,Yes, but you need to customize.
Q

In the title you write "4GB DDR4 RAM", but in the description, you mention 4GB DDR3L RAM. Which one is it?

By Vassilis Sep-20/2018 17:20:06

A
Hello Vassilis, This item is DDR3L .