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Customer Questions & Answers

  • All(25)
  • Product Information(20)
  • Stock Status
  • Payment(1)
  • About Shipping(1)
  • Others(3)
Q

suport portuguese from brazil?

By Pedro Feb-20/2019 11:29:48

A

Hello Pedro, 

Languages: Chinese,English    



Q

Has it any warranty?

By S gupta Dec-28/2018 18:59:30

A

Hello S,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

hello, can you please let me know what version of Android and MIUI comes does the Phablet comes in? also can you pls let me know if the tablet supports USB OTG?

By anoop Dec-07/2018 10:03:14

A

Hello Anoop, 

Thank you for your inquiry.  

OS: MIUI 9 

Yes,it is.

System,MP3,MP4,OTA,OTG,Wi-Fi

Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:51:21

A

Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 


Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:50:58

A


Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 

Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:50:32

A


Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 

Q

Can anyone please confirm that- whether it comes with Global ROM or the Chinese one ??????!!!!!!! Does it have Play Store installed or I have to manually download it????!!!!!!

By Amitabha Paul Dec-04/2018 14:54:30

A

Hello Amitabha, 
It is Global version built-in Google Play.

Q

Hello, Is it possible to use French Language? OTA?

By eric Dec-01/2018 04:31:58

A

Hello eric, 

Languages: Chinese,English    

It supports OTA.



Q

does it support english language or it comes in chines only?

By Ashwin Nov-29/2018 15:01:21

A

Hello Ashwin, 

Languages: Chinese,English    



Q

How much custom duty for this product in tamilnadu

By Stark Nov-28/2018 14:13:30

A

Hello Stark,

It depends on your local customs,we are unable to know how much it is.Hope you may understand us.

If any taxes are incurred, they are charged by the destination country and not by GearBestTaxes are beyond GearBest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

suport portuguese from brazil?

By Pedro Feb-20/2019 11:29:48

A

Hello Pedro, 

Languages: Chinese,English    



Q

Has it any warranty?

By S gupta Dec-28/2018 18:59:30

A

Hello S,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

hello, can you please let me know what version of Android and MIUI comes does the Phablet comes in? also can you pls let me know if the tablet supports USB OTG?

By anoop Dec-07/2018 10:03:14

A

Hello Anoop, 

Thank you for your inquiry.  

OS: MIUI 9 

Yes,it is.

System,MP3,MP4,OTA,OTG,Wi-Fi

Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:51:21

A

Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 


Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:50:58

A


Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 

Q

is this phone can make phone call using sim card??

By stark Dec-06/2018 12:50:32

A


Hello Stark,

   


Yes.

SIM Card Slot: Nano SIM Card Slot,Single SIM 

Q

Can anyone please confirm that- whether it comes with Global ROM or the Chinese one ??????!!!!!!! Does it have Play Store installed or I have to manually download it????!!!!!!

By Amitabha Paul Dec-04/2018 14:54:30

A

Hello Amitabha, 
It is Global version built-in Google Play.

Q

Hello, Is it possible to use French Language? OTA?

By eric Dec-01/2018 04:31:58

A

Hello eric, 

Languages: Chinese,English    

It supports OTA.



Q

does it support english language or it comes in chines only?

By Ashwin Nov-29/2018 15:01:21

A

Hello Ashwin, 

Languages: Chinese,English    



Q

Global?

By Wilkerson Nov-27/2018 19:37:45

A

Hello Wilkerson, 
No ,I am sincerely sorry that it is not .

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

Possible to pay via paypal?

By Cymauh Nov-22/2018 14:34:07

A

Hello Cymauh,

Yes, you can do this.


Let me know if you need any further assistance. 


Q

Does delivery with DHL EU mean that there will be no additional import fees?

By Deyan Sep-28/2018 06:23:44

A

Hello Deyan,


If any taxes are incurred, they are charged by the destination country and not by Gearbest. Taxes are beyond Gearbest's control and are charged according to local customs policies and regulations. 


For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html 


Q

How much custom duty for this product in tamilnadu

By Stark Nov-28/2018 14:13:30

A

Hello Stark,

It depends on your local customs,we are unable to know how much it is.Hope you may understand us.

If any taxes are incurred, they are charged by the destination country and not by GearBestTaxes are beyond GearBest's control and are charged according to local customs policies and regulations. 

For more details, please check your local customs website.

See our FAQ's here: http://www.gearbest.com/about/faq.html  


Q

Is this product has Warranty in India

By Stark Nov-28/2018 14:12:11

A

Hello Stark,

For more about Gearbest's warranty and returns policy, please kindly see the follow link: http://www.gearbest.com/about/warranty-and-return.html. Please contact us at any time if you require further assistance.

Q

is warranty work in India

By Bharat Nov-22/2018 08:08:20

A

Hello Bharat,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html