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Customer Questions & Answers

  • All(15)
  • Product Information(13)
  • Stock Status
  • Payment
  • About Shipping(1)
  • Others(1)
Q

what's the rest of the audio specs? sensitivity? impendance? drive?

By Nickie Dec-16/2018 03:13:21

A

Hello Nickie, 
Response frequency (Hz): 2.4GHz impedance (ohm): 18±15% Ω sensitivity (dB): 98±3dB

Q

Can they connect with a laptop? Thank you in advance

By Giannis Gklavakis Dec-10/2018 14:55:03

A

Hello Giannis,


Please note that it is Bluetooth V4.2, as long as your laptop can be connected to its Bluetooth, they will be compatible.

Let me know if you need any further assistance. 


Q

como conecta os dois fones ?

By luiz Nov-20/2018 21:10:55

A


Hello luiz,

   

When the two headphones are turned on at the same time, the red and blue lights flash alternately, then let go, double-click the power button of one of the headphones, and the two headphones will be automatically paired. Then open the phone Bluetooth search to I7-TWS click to connect the phone.


Q

are telephone calls in stereo? Or mono?

By kevin Nov-19/2018 17:07:19

A

Hello Kevin, 
Thanks for your inquiry.

It is mono when you making phone call.

Q

Hey!Its a pair right?not just one

By Fabio Oct-10/2018 22:28:53

A

Hello Fabio,


We are happy to tell you that this product includes a pair of headphones instead of one.

Let me know if you need any further assistance. 


Q

is this come with return policy ???

By abhishek Oct-09/2018 02:39:29

A

Hello Abhishek,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html 

Q

how long does it take for the order to be delivered ? i live in the netherlands ?

By dahay Oct-04/2018 18:16:14

A

Hello Dahay,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail without tracking number& Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html 


Q

work with Android?

By gal Sep-22/2018 23:11:19

A

Hello Gal, 
Yes ,it does .

Q

Does it support the android phones as well???

By sajal Sep-22/2018 10:58:52

A

Hello Sajal, 
Yes, it does .

Q

what about battery? how many hours it long for continuing song listening?

By manik Sep-22/2018 01:41:16

A

Hello Manik, 
This item has 35mAh battery .

Please kindly see these information :

Music Time: 2h 
Plug Type: USB 
Standby time: 130h 
Talk time: 2h

Q

what's the rest of the audio specs? sensitivity? impendance? drive?

By Nickie Dec-16/2018 03:13:21

A

Hello Nickie, 
Response frequency (Hz): 2.4GHz impedance (ohm): 18±15% Ω sensitivity (dB): 98±3dB

Q

Can they connect with a laptop? Thank you in advance

By Giannis Gklavakis Dec-10/2018 14:55:03

A

Hello Giannis,


Please note that it is Bluetooth V4.2, as long as your laptop can be connected to its Bluetooth, they will be compatible.

Let me know if you need any further assistance. 


Q

como conecta os dois fones ?

By luiz Nov-20/2018 21:10:55

A


Hello luiz,

   

When the two headphones are turned on at the same time, the red and blue lights flash alternately, then let go, double-click the power button of one of the headphones, and the two headphones will be automatically paired. Then open the phone Bluetooth search to I7-TWS click to connect the phone.


Q

are telephone calls in stereo? Or mono?

By kevin Nov-19/2018 17:07:19

A

Hello Kevin, 
Thanks for your inquiry.

It is mono when you making phone call.

Q

Hey!Its a pair right?not just one

By Fabio Oct-10/2018 22:28:53

A

Hello Fabio,


We are happy to tell you that this product includes a pair of headphones instead of one.

Let me know if you need any further assistance. 


Q

work with Android?

By gal Sep-22/2018 23:11:19

A

Hello Gal, 
Yes ,it does .

Q

Does it support the android phones as well???

By sajal Sep-22/2018 10:58:52

A

Hello Sajal, 
Yes, it does .

Q

what about battery? how many hours it long for continuing song listening?

By manik Sep-22/2018 01:41:16

A

Hello Manik, 
This item has 35mAh battery .

Please kindly see these information :

Music Time: 2h 
Plug Type: USB 
Standby time: 130h 
Talk time: 2h

Q

it is a pair or single earbud

By Gaurav Sep-21/2018 09:51:02

A

Hello Gaurav, 
Thanks for your inquiry.

Package Contents: 1 x Pair of Earphones, 1 x English User Manual, 1 x Charging Dock ( 350mAh )

Q

Does it have a microphone, that is whether we can use it during phone calls??

By atul Sep-19/2018 18:48:45

A

Hello Atul, 
Thanks for your inquiry.

Yes, you can.

Function: Answering Phone,Bluetooth,Microphone,Multi connection function,Song Switching,Sweatproof,Voice control,Voice Prompt,Volume Control 

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Be the FIRST to Ask a Question. Want GB Points? Just Write a Review!

Q

how long does it take for the order to be delivered ? i live in the netherlands ?

By dahay Oct-04/2018 18:16:14

A

Hello Dahay,


The shipping time depends on the shipping method selected during the checkout. 


We have 3 methods of shipping items to you, please see the estimated delivery times below: 

1) Expedited Shipping: 3-7 business days 

2) Unregistered Air Mail without tracking number& Registered Air Mail: 10-40 business days

3) Priority Line: 5-25 business days (Only available for certain countries)


For more information on our shipping methods, please see here: http://www.gearbest.com/about/shipping-methods.html 


Q

is this come with return policy ???

By abhishek Oct-09/2018 02:39:29

A

Hello Abhishek,
Please read our full warranty terms here: http://www.gearbest.com/about/warranty-and-return.html