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Customer Questions

  • All(58)
  • Product Information(37)
  • Stock Status(1)
  • Payment(1)
  • About Shipping(13)
  • Others(6)
Q

Hallo, hat dieser Handy NFC Funktion.

By Riaz Apr-11/2019 09:32:35

A
Dear Riaz,No.
Q

headphone?

By Andrey Mar-02/2019 16:30:27

A
Hello Andrey,We are sorry that it may not have headphones.I have already found information about the product you want for you:Package ContentsBack Case : 1 Cell Phone: 1 Charger: 1 English Manual : 1 SIM Needle: 1 USB Cable: 1    Let me know if you need any further assistance. 
Q

Hello. This phone is new or used ?

By Slawek Feb-28/2019 18:45:57

A
Hello Slawek,We can guarantee that all of our items are brand new. We hope you will enjoy them. 
Q

Hello. This phone is new or used?

By Slawek Feb-28/2019 16:21:21

A
Hello Slawek,Please rest assured that it is new.
Q

Can you guys ship it to Canada?

By João Feb-28/2019 01:58:42

A
Hello João, We can ship to Canada.
Q

Hello, I would like to know if you send to all the regions of Brazil, how long it would take to arrive and the value of the shipment to be paid. I await the answer.

By Andrey Coelho Feb-25/2019 21:34:20

A
Hello Andrey,We can ship it to Brazil.You can see the shipping costs and delivery time for your order during the checkout. Simply add your products to your cart and select the country of delivery, then the available shipping options and costs will be displayed. We have 3 methods of delivery, the estimated shipping times are below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html
Q

Its the chinese edition?

By Aris Feb-25/2019 11:20:47

A
Hello Aris,No, it is Global Version.
Q

How long does it take to ship to Singapore?

By Jax Feb-24/2019 05:21:04

A
Hello Jax,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello !! How long does it take to ship to France ? Thanks

By Teddy Feb-20/2019 05:54:41

A
Hello Teddy,Generally, most of our items will be shipped within 3-7 business days after payment. However, the exact processing time varies depending on the item.Please refer to our shipping estimations below:1) Expedited Shipping: 3-7 business days 2) Unregistered Air Mail & Registered Air Mail: 10-40 business days3) Priority Line: 5-25 business days (Only available for certain countries)Learn more information about our shipping methods here: http://www.gearbest.com/about/shipping-methods.html 
Q

Hello, I would like to know if this Pocophone is the global version one. Thanks.

By marcos Feb-18/2019 15:29:58

A
Hello Marcos,Yes, it is global version.